Robert Hall

Amazing customer service during and after purchase. I am especially grateful for Jean for being informative and focused on my needs. He was flexible and helped me understand my options in helping find I am especially grateful for Jean for being informative and focused on my needs. He was flexible and helped me understand my options in helping find the right car and lease ! Thank you to Fabian as well for amazing customer service . This location has very calm and comfortable sales professionals eager to help ! First time leasing a car and it was a smooth process! More

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Friendlier employees needed. Especially in the service department. Cashier was rude, refused to provide carwash coupon Especially in the service department. Cashier was rude, refused to provide carwash coupon More

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The staff are very pleasant and professional I always feel like they have my best interest in mind feel like they have my best interest in mind More

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The car gets taken care of. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. They have a text system to keep you updated about progress, but nobody ever answers the texts. It’s happened twice to me now. More

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Robert and the service department did not do any work for 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 h 4 hours and all I needed was One tire replaced which was confirmed to be in stock when I set up my appointment. I told Robert I needed the car in 3 hours when I dropped it off and he assured it will be ready. Robert said he would call me to give an update on my warranty claim (a process that took 20 mins at an another tire shop, not 4 hours). He did not call me for 4 hours nor did he return two of my calls. His associate received my call twice and did not give me any updates as well. I got fed up with the dealership not giving any updates for four hours, so I walked back to see my car sitting in the parking lot as I left it. I wasted 4 hours for no work to get done. More

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Great experience with Sean DeSilva again at Honda of Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean Boston with getting a punctured tire replaced at service department and beating tire dealers prices in a timely manner thumbs up Sean More

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Very good service and quick, Robert hall is one of the best employee of herb chamber honda in Dorchester best employee of herb chamber honda in Dorchester More

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Once again, Mr Hall has prove to be a promising advisor. I was able to leave the service department in a timely fashion. I was able to leave the service department in a timely fashion. More

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When go inside the building no one greet you and you standing there like a stooge. standing there like a stooge. More

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The advisor Robert was very helpful. His mannerism was exceptionally. He was also very helpful in helping me choose the best option in making a decision about my car. His mannerism was exceptionally. He was also very helpful in helping me choose the best option in making a decision about my car. More

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