Robert Fort
Robert Fort at Andrews Cadillac Mt. Juliet

Robert Fort | Page 5

Service Advisor

Andrews Cadillac Mt. Juliet

560 Pleasant Grove Rd
Mt. Juliet, TN 37122

Contact Me
4.8
86 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

86 Reviews

Write a Review

86 Reviews of Robert Fort

May 20, 2026

Dealership Rating
Employee Rating

Service could not be easier than they make it at Andrew Cadillac. They remind you when you need service make appointments easy and convenient and affordable. More

by brenda33
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata

May 16, 2026

Dealership Rating
Employee Rating

Giorgio was on top of everything the moment I stepped in, he answered every question I had and provided me with all the details really on point type of guy! More

by EDDEROMAR95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Matt Heflin , Tyler Lewis

May 02, 2026

Dealership Rating
Employee Rating

Absolutely wonderful to work with. Robert made the process very easy. Mechanic whodid the service kept me informed as to what he found. Would highly recommend and will do business with More

by chaekiern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Heflin

April 27, 2026

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Employee Rating

Robert is very knowledgeable and friendly. He kept me updated the entire time that I was there. More

by phillowen
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2026

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I checked my car in at about 9:40am and my appointment was at 10am. Everything was fine at check in. Approximately an hour later my service representative came to me to ask me for my keys. I told him that More

by lynnise64
Service Price Transparency
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Service Communication
Recommend Dealer
No

March 14, 2026

Dealership Rating
Employee Rating

The people were the best thing about this experience. From the receptionist who routed my call(s) to the young lady (Kennedy) who drove me home when my car needed to be kept overnight. Everyone was upbea More

by gdavisinwc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Giorgio Lanata, Matt Heflin , Kennedy

February 27, 2026

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Employee Rating

Robert Ford was excellent. I would by a Cadillac or GMC just because of the service department alone. Treated me with respect and respect my time. More

by rhill
Service Price Transparency
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Recommend Dealer
Yes

February 14, 2026

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Very pleasant interaction… as the service was as expected and a nice waiting area … thanks More

by stuolmsj
Service Price Transparency
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Recommend Dealer
Yes

January 21, 2026

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Employee Rating

Great service and atmosphere! I look forward to my next visit! Thanks very much to everyone! More

by IAMSONGS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

Not knowledgeable with vehicles being serviced not helpful with basic questions regarding vehicle service and maintenance More

by thechases0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2026

Andrews Cadillac Mt. Juliet responded

Thank you for taking the time to leave your feedback. We’ve tried to locate your visit in our system using the name “thechases0,” but unfortunately haven’t been able to find a matching customer record. That said, we’d truly appreciate the opportunity to understand what may have happened and see how we can improve your experience. If you’re willing, please feel free to reach out to me directly at 615-277-5244 or joeypugliese@andrewscadillac.com .I’d welcome the chance to talk through your concerns personally. Joey Pugliese 615.373.3800 Office 615.277.5244 Direct www.andrewscadillac.com Andrews Cadillac Brentwood 1 Cadillac Drive Brentwood, TN 37027 Andrews Cadillac Mt. Juliet 560 Pleasant Grove Road Mt. Juliet, TN 37122

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