Robert Fort | Page 2

This was my first time using Andrews Cadillac in Mt. Juliet. I was impressed with the outstanding service that I received from the team. Everyone that I encountered were extremely nice and friendly. I r Juliet. I was impressed with the outstanding service that I received from the team. Everyone that I encountered were extremely nice and friendly. I really appreciated receiving the video of my car inspection. Everything was great from the beginning to the end of servicing my car. More

by CHERYLCLAYBROOKS Verified Customer Verified Customer

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Appointment was set up ahead of time. Arrived on time and Giorgio greeted me and took care of the paper work. Car was completed on time and the work was outstanding. The Mt. Juliet dealer Arrived on time and Giorgio greeted me and took care of the paper work. Car was completed on time and the work was outstanding. The Mt. Juliet dealership is very nice and convenient. More

by WINRON695 Verified Customer Verified Customer

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Super customer service and very nice people. Was stranded without car and helped out with loaner. Was stranded without car and helped out with loaner. More

by BPORTER5 Verified Customer Verified Customer

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Robert is a top service advisor. He goes above and beyond in every aspect and truly makes maintaining my car a breeze. He goes above and beyond in every aspect and truly makes maintaining my car a breeze. More

by robbins.m.sarah Verified Customer Verified Customer

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Horrible customer service. I went in 3 times about a tire and rim repair which was under warranty. However they always find a way not to pay out. I call several times without e I went in 3 times about a tire and rim repair which was under warranty. However they always find a way not to pay out. I call several times without even a return phone call from my agent. More

by paullage Verified Customer Verified Customer

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The service department is top notch. Professional, friendly staff. Speedy service. Appointments readily available. No high pressure service sales tactics. Professional, friendly staff. Speedy service. Appointments readily available. No high pressure service sales tactics. More

by pkechols91 Verified Customer Verified Customer

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Although I believe him to be a nice man, when I first entered the dealership, he was somewhat dismissive. I stood for a few moments and then he asked what service I needed and then asked for my keys. He entered the dealership, he was somewhat dismissive. I stood for a few moments and then he asked what service I needed and then asked for my keys. He did not take my name, asked if there was anything else (in the form of service) I needed, or direct me to the waiting room. While in the waiting room there was a question about my car did, he use my name to get my attention or talk to me no just came up and said what was need no explanation. At the end of the appointment checked my out used my points nothing, end of visit. Of the multiple visits Ive had to this location this was the least friendly Also, my car was not thoroughly cleaned only the drive side vacuumed. More

by joybarbie Verified Customer Verified Customer

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Robert went above and beyond to ensure my vehicle was taken care of at a fair price. taken care of at a fair price. More

by ddhunnicutt Verified Customer Verified Customer

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Robert always goes above and beyond. Everyone is always very friendly and accommodating when we are there. Everyone is always very friendly and accommodating when we are there. More

by KIRBYWALTERS1 Verified Customer Verified Customer

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Everyone was so nice Very professional, courteous and polite. They are considerate and caring and are great at keeping you up to date polite. They are considerate and caring and are great at keeping you up to date More

by Peatmoss12 Verified Customer Verified Customer

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