Robert Duncan
Robert Duncan at Hoffman Audi of New London

Robert Duncan | Page 9

Business Manager

Hoffman Audi of New London

490 Broad St
New London, CT 06320

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89 Reviews
not yet
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89 Reviews

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89 Reviews of Robert Duncan

February 05, 2016

Dealership Rating
Employee Rating

My New Car! :) Love my new car!! I had a great experience w Hoffman Audi in New London! All the guys I worked with were professional, attentive & knowledgeable.. More

by PLUZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cope, Clint Riley

Feb 10, 2016

Hoffman Audi of New London responded

Hi PLUZ77, Thank you for choosing Hoffman Audi of New London. We are thrilled to read that you love your new car and you had a great experience with our team. We look forward to seeing you again at your next service visit! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2016

Dealership Rating

excellent customer service Christ, Bob C and Bob D are great and easy to work with. They respond my questions and requests quickly and courtesily. Thanks! I will come back. More

by XINBO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cope, Chris Zaino

Feb 04, 2016

Hoffman Audi of New London responded

Hello XINBO98, Thank you for choosing Hoffman Audi of New London! We are pleased to read your feedback on Chris, Bob C and Bob D. They are a great team that is committed to providing a one of a kind experience. Thank you for sharing your story and see you again. Sincerely, Sara Scribner, Reputation Management specialist, Hoffman Auto group. Driven by Trust.

January 03, 2016

Dealership Rating

Informative and easy Our experience was positive overall. While the financing rate was not what we were originally quoted and I wish there was more "pre agreement" inform More

by SCECERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cope

Jan 05, 2016

Hoffman Audi of New London responded

Hi SCECERI, Thank you for choosing Hoffman Audi of New London. Your satisfaction is important to us and we are pleased to read that your visit was easy and positive. We truly apologize for any confusion during your financing experience. We trust you are loving your new Audi and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 29, 2015

Dealership Rating

Outstanding service. The staff made our buying experience very enjoyable. They met all our needs and made it quick and easy. Thank you to Raquel for keeping us in the loop More

by PMIZZ1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raquel Blonshine, Joe Thomas

Sep 09, 2015

Hoffman Audi of New London responded

Hello PMIZZ1023, Thank you for choosing Hoffman Audi of New London. We appreciate you trusting the knowledge and dedication of our sales consultant Raquel to make the purchasing process seamless for you. We trust you are loving your Audi and thank you for sharing your story. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 23, 2015

Dealership Rating

We had very good experince Oveall nice experince with the staff management. They explain all details about Audi q5.we are happy to have this car we will recomend about this p More

by KAMINI531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raquel Blonshine, Joe Thomas

Sep 03, 2015

Hoffman Audi of New London responded

Hello KAMINI531, Thank you for choosing Hoffman Audi of New London for the recent purchase of your beautiful Audi Q5! We are pleased to hear you had a good experience with our team. Thank you for sharing your story! See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 17, 2015

Dealership Rating

Purchase of 2016 Audi A6 We had previously been researching new Audi's and had a fair idea of what we were looking for. Upon our arrival at the New London Dealership we were More

by ERICAUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raquel Blonshine

Sep 03, 2015

Hoffman Audi of New London responded

Hi ERICAUTT, Thank you for choosing Hoffman Audi of New London for your recent purchase of your beautiful new Audi A6. We appreciate the feedback on working with Raquel and Bob. Our Audi team is dedicated to providing an exceptional experience ensuring that you are well informed and comfortable with your vehicle. We trust you are loving your new Audi and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

July 14, 2015

Dealership Rating

Fair enough if you do your research ahead of time. The overall process was streamlined and straightforward; I probably should have received a better offer. Be sure to check the car over before you take More

by Iggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raquel Blonshine

Aug 04, 2015

Hoffman Audi of New London responded

Hi Iggy, We appreciate your feedback on your experience with our sales team. Our Audi team is committed to providing exceptional service. Because your experience is important to us at Hoffman please let us know if there is anything else we can do for you. Thank you for choosing Hoffman Audi of New London. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust,

March 17, 2015

Dealership Rating

Phenomenal Just purchased a CPO 2012 A4 from this dealership. I cannot say enough about the overall buying experience at Hoffman Audi of New London. I have bou More

by zilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Cope

May 05, 2015

Hoffman Audi of New London responded

Hello zilla, We are pleased to read your feedback about your recent Certified Pre-owned Audi A4. Our Audi team is committed to providing an exceptional experience with every visit. We trust you are loving your new Audi A4 and look forward to servicing your car to keep it running great for you. Thank you for choosing Hoffman Audi of New London! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 11, 2015

Dealership Rating

Purchased a 2014 Audi A4 January 2015 (BCT) Recently purchased my 2014 Audi A4. I have to say that the entire experience was seamless. Everyone I dealt with was knowlegable, friendly and courte More

by BCT2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter DeVylder

May 05, 2015

Hoffman Audi of New London responded

Hi BCT2015, Thank you for choosing Hoffman Audi of New London for your recent purchase. We appreciate your feedback on your experience with our Audi team. Our staff is dedicated to ensuring you are well informed, comfortable and pleased with your vehicle. We trust you are loving your Audi A4 and look forward to servicing your car to keep it running beautifully for the years to come. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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