Dealership Experience
1 yr, 3 mos
Languages Spoken
Romanian
109 Reviews
Write a Review109 Reviews of Robert Dumitru
August 11, 2025
No, I would not recommend this service center because the service director didn’t help me with the loaner vehicle that I was having problems with because it turn off in the middle of the parking lot while I service director didn’t help me with the loaner vehicle that I was having problems with because it turn off in the middle of the parking lot while I was on my way to work early morning. People had to help me push it into a parking spot. I almost didn’t make my train because of this problem. When I told him about the problem he didn’t care enough to give me a better loaner car. More
August 11, 2025
Service was good, finished in a timely manner. Have gone to this service several times without trouble. Have gone to this service several times without trouble. More
Other Employees Tagged: Gregory Andrews, Steven Murillo, Gwindalyn Brown, Daiberth Brujan, Ariely Perez , Orlando Hernandez
July 28, 2025
Commendable service in a tight situation. Head of the branch doesn’t give enough credit to their service department most notably; Sue, Ariely, Robert, Daiberth, & especially Alex for going ab Head of the branch doesn’t give enough credit to their service department most notably; Sue, Ariely, Robert, Daiberth, & especially Alex for going above and beyond to service my vehicle in a timely manner with all courtesy and professionalism I would expect. Exceeded my expectations and truly embodied the pillars and standards upheld at Millennium Honda in Hempstead, New York. I will speak highly of my experience to those closest to me. Thank you, once again! More
Other Employees Tagged: Daiberth Brujan, Ariely Perez , Alex (Technician), Sue
July 22, 2025
My experience is always great when visiting this dealership. Customer service is always excellent and a great management team. dealership. Customer service is always excellent and a great management team. More
Other Employees Tagged: Gregory Andrews, Steven Murillo, Gwindalyn Brown, Daiberth Brujan, Ariely Perez , Orlando Hernandez
July 18, 2025
Very clean and friendly dealership they helped me out alot with all my questions thankyou again for all the help. alot with all my questions thankyou again for all the help. More
Other Employees Tagged: Gregory Andrews, Steven Murillo, Gwindalyn Brown, Daiberth Brujan, Ariely Perez , Orlando Hernandez
July 17, 2025
Always go above and beyond to make you feel like your safety maters to them. Great communication and service. safety maters to them. Great communication and service. More
Other Employees Tagged: Gregory Andrews, Steven Murillo, Gwindalyn Brown, Daiberth Brujan, Ariely Perez , Orlando Hernandez
July 13, 2025
No communication whatsoever. Tuesday dropped off the car for brake issue was today car would be ready same day. No communication I called at 4:00 was told mechanic needed t Tuesday dropped off the car for brake issue was today car would be ready same day. No communication I called at 4:00 was told mechanic needed time. I am guessing they never looked at it. Wednesday - NO communication. I called at 4:00 was told my representative Robert was off NO one could help me. Day three - Thursday - NO communication I called at 4:00 My representative said My mechanic was off. Day 4 - Friday my husband called. Brakes being done. Robert called later to pick up the car Friday I had NO ride there. I said I would be in Saturday at 7 AM Day 5 - Saturday - went to pick up the car Robert said the mechanic wasn’t in yet to confirm brake noise and sensor was fixed. I paid and left will never return More

