Robbie Cammillieri | Page 7

If I could give them no stars, I would. Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has Today I had yet another unpleasant encounter at Vision Hyundai, this time with "Big Dan" (who has a "Big Dan" sign in his office but apparently has no last name). Today, in a barrage of anger spoken loud enough for every employee and visitor to hear, he shamed me for attempting to use an "extended warranty" that was pressure-sold to me by ""Lily," who no longer works there (gee, I wonder why). It turns out that the entire thing is bogus, so plainly so that when I called the warranty company to discuss it, they claimed "we don't offer that," even though I had a contract in hand with their phone number on it stating that they do. Apparently upper management was not interested in resolving this issue, but I did get a response from Jim Hillery, president of Vision Automotive Group -- in fact, after sending him an email I received FOUR phone calls! However, they were all from salespeople at different Vision stores, each of whom tried to sell me a car. THIS is how Jim Hillery problem-solves? Let me explain something to him, his salespeople, and Big Dan: If I dropped a penny on the showroom floor, I would immediately retrieve it and put it in my pocket, because even one penny is too much for me to waste at Vision Hyundai. I've already contacted HyundaiUSA; maybe they will be successful in straightening this out whereas I was not. Caveat emptor, a lesson I learned too late. More

by SueSaysHi Verified Customer Verified Customer

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Sales folks very pleasant. Had the stadium service work done and very pleased how fast is was in and out. Had the stadium service work done and very pleased how fast is was in and out. More

by dburgess5426 Verified Customer Verified Customer

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They care about their customers. We had leased two other cars at this dealership in the past. We were treated well and fairly and they were aware of our past dealings with them and m We had leased two other cars at this dealership in the past. We were treated well and fairly and they were aware of our past dealings with them and mentioned that to us. More

by nevabenson Verified Customer Verified Customer

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Yesterday I brought my mom’s vehicle in for her annual oil change. The staff is so accommodating and professional. Rob Cammileri made sure the vehicle got done timely. I waited in their nice lounge area a oil change. The staff is so accommodating and professional. Rob Cammileri made sure the vehicle got done timely. I waited in their nice lounge area and had coffee while I waited a very short time. Thanks again Vision Hyundai staff. More

by Donna.rossiter10 Verified Customer Verified Customer

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It’s always a pleasure to work with Vision Hyundai. This is the 4th car I’ve leased from them. This is the 4th car I’ve leased from them. More

by amygebhardt Verified Customer Verified Customer

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They helped me so much. I appreciate them taking the time to sort things out!! I appreciate them taking the time to sort things out!! More

by domain-admin.bonn Verified Customer Verified Customer

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Great friendly service - was very happy they got Hyundai to cover radiator that was past warranty to cover radiator that was past warranty More

by JFLANNERY22 Verified Customer Verified Customer

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Helpful and I was kept very informed during the repair process and during pick up of my vehicle process and during pick up of my vehicle More

by Judydzus02 Verified Customer Verified Customer

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Excellent customer service that puts the needs and desires of customers first with complete respect. desires of customers first with complete respect. More

by danroberts_13064 Verified Customer Verified Customer

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Excellent customer service and labor services. Friendly staff. Quick services. I'll come to this location for as long as I have the car! Friendly staff. Quick services. I'll come to this location for as long as I have the car! More

by larnold96 Verified Customer Verified Customer

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