Rob Waggoner | Page 3

Jim Ellis Promise BROKEN Bought a TT, which had a transmission issue. Dealer unwilling/unable to fix it or even provide a solution. General Manager needs help with manners and Bought a TT, which had a transmission issue. Dealer unwilling/unable to fix it or even provide a solution. General Manager needs help with manners and basic managment skills. Jim Ellis Promise BROKEN More

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Great car, great dealership, great experience. ...I would highly recommend them. Got the car I wanted...George was great, Michael in F&I was very efficient and Rob the GM was great to speak with. ...I would highly recommend them. Got the car I wanted...George was great, Michael in F&I was very efficient and Rob the GM was great to speak with. More

by TLCreconman Verified Customer Verified Customer

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Easy and Quick! They will always work with you! I had to take my rental over night due to work and everything worked out perfectly! Everyone is super nice and friendl They will always work with you! I had to take my rental over night due to work and everything worked out perfectly! Everyone is super nice and friendly! More

by KAYLAKUMMALA Verified Customer Verified Customer

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A happy customer Recently brought my son's Audi A-4 in for service. Had been experiencing some leaks in the front of the car and wanted to get them fixed. Was checked Recently brought my son's Audi A-4 in for service. Had been experiencing some leaks in the front of the car and wanted to get them fixed. Was checked in by a helpful young man, Dave Maddox and was assured he'd take care of the problems I described. Too make a long story short, the repair didn't go completely as expected, but at the end Rob Waggoner stepped in and really took care of me. The Ellis's spend a lot of time talking about family and now I know what they mean. I could not be happier about the way the situation was handled. I certainly would have no problem recommending Audi Atlanta to any of my friends. More

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OUTSTANDING for my 3rd Audi I wanted to write in and say how much I appreciate the quality of professionals I had the honor to work with again, Mike handled my paperwork & Jorge I wanted to write in and say how much I appreciate the quality of professionals I had the honor to work with again, Mike handled my paperwork & Jorge handled the sale of the vehicle with Rob working the numbers. This is my 3rd Audi in 3 years, as a former employee it's great to treated so well. From Sales to Service its Always 5 Stars on my 4 Rings. My daughter was very impressed with the delivery of our car and of course the Starbucks. Thanks again for my 3rd Audi looking forward to number 4! More

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"Get your Own Financing and Do Your Research" Just got off the Phone with the VP [Tracie Maloney] & GM [Rob Waggoner] after having to take my 2015 S7 in Multiple Times. After signing their paperwo Just got off the Phone with the VP [Tracie Maloney] & GM [Rob Waggoner] after having to take my 2015 S7 in Multiple Times. After signing their paperwork which they assured me I could "Refinance in 6 months so don't worry about the rate", it turns out that isn't the case. I went and spoke to them about not qualifying for Audi Financing at a super low rate and they told me to "do research next time" they are there to make money. They also shared with me that the value of the car was 56k when I just told them my purchase price was 62k. "You Signed the papers" is my new motto for anything pertaining to Audi Atlanta. Do your homework and come with a Pre-Approval from your own bank [don't tell them about it until the end] and then take your deal elsewhere. Ask them what the NADA value is on the car, just pay that. Wont ever go here again. I am a Audi Returning Past client and bought "Certified Pre-owned"......lol awesome loyalty. More

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Untrue response The response from Audi is an untruth They screwed up and the VP never attempted to contact me I called them and Tracy never returned a telephone ca The response from Audi is an untruth They screwed up and the VP never attempted to contact me I called them and Tracy never returned a telephone call Nice try to cover themselves Goes to show the customer is always wrong There was no problem with my license They simply dropped the ball Sad excuse from a lousy dealership Great car, substandard car dealership More

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Great Purchase experience! Thanks to the team @ Jim Ellis Audi for the excellent service with the purchase of my my Audi A4. The entire team of David Ayers, Lee Andrecia and Ro Thanks to the team @ Jim Ellis Audi for the excellent service with the purchase of my my Audi A4. The entire team of David Ayers, Lee Andrecia and Rob Waggoner were professional, knowledgeable, prompt and personable in addressing my concerns resulting in a stress free process and wonderful buying experience. I highly recommend Jim Ellis Audi. More

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Customer Service Issue Resolved After posting a review on this website I received a phone call from the GM Rob Waggoner within 12 hours that resolved my customer service issue. Custo After posting a review on this website I received a phone call from the GM Rob Waggoner within 12 hours that resolved my customer service issue. Customer service issues are clearly important to Rob and he will do what he can to make his customers happy. More

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Exceptional experience I have bought multiple vehicles from Jim Ellis Audi Atlanta, and the entire relationship continues to exceed my expectations. From sales to service th I have bought multiple vehicles from Jim Ellis Audi Atlanta, and the entire relationship continues to exceed my expectations. From sales to service the entire dealership puts customers first. I would recommend Jim Ellis Audi Atlanta to anyone. More

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