Rob Ploof
Rob Ploof at Heritage Toyota
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Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
253 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

253 Reviews

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253 Reviews of Rob Ploof

September 25, 2024

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My husband and I were lucky enough to meet Brian while looking at new SUV’s. My husband had very specific things he was looking for. Engine, location of maker, ect. Brian knew exactly what we wanted. Sear More

by Tpeet2320
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Rose

Sep 26, 2024

Heritage Toyota responded

Tim and Susan, Thank you for taking the time to share your feedback, and congratulations on the new Toyota of your dreams! We are so glad to hear that you enjoyed working with Brian and our team, and that he was able to help find the exact truck you were looking for, and that he was able to make sure all your questions were answered before bringing it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new 4Runner!

September 23, 2024

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Chris was friendly and supportive. His communication while the truck was prepped was extraordinary. I also want to put in a good word for Rob Ploof. His was likely the most enjoyable m More

by tbuckley05404
Recommend Dealer
Yes

Other Employees Tagged: Chris Ferguson

Sep 23, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and Rob, and that shopping for your new Toyota went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 17, 2024

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Entire process was easy and the people I worked with made it an enjoyable experience. Got a fair value for my trade and left happy More

by ryguy4586
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Wright, Brian Rose

Sep 17, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2024

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The vehicle selection was great, and the team was very helpful in not only helping me find one in my price range, but also took the time to make sure it was in the best condition when I drove it off the l More

by njscott802
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Sep 16, 2024

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for your new Subaru, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 10, 2024

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Frankie was great to work with while buying my new Toyota, appreciated the transparency and support. More

by Elizabeth P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Sep 12, 2024

Heritage Toyota responded

Elizabeth, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 04, 2024

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The service was great, I called ahead and the salesman had everything ready when I arrived More

by K.therrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Mason

Sep 05, 2024

Heritage Toyota responded

Kyle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby and our team to shop for and bring home your new Tundra, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 27, 2024

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I had such an incredible experience at Heritage Toyota, and really enjoyed working with Matt M. as well. Matt was a great communicator, fun to work with, and was transparent about the process from start to More

by catherinecgroves
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Aug 28, 2024

Heritage Toyota responded

Catherine, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt to shop for your new Forester, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 24, 2024

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Lindsey was professional, friendly, and not pushy like the cars sales person we all dread. She got me exactly what vehicle I wanted and kept me up to date on the progress of getting my vehicle in. More

by Tyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Aug 26, 2024

Heritage Toyota responded

Tyler, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for your new Tundra, and that they were able to help find the exact vehicle you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 23, 2024

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Top notch service thank you Joe M Also Rob P I highly recommend these two More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

Aug 23, 2024

Heritage Toyota responded

Scott, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and Rob to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 15, 2024

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Shout out to Frankie Candido of Heritage Toyota to making a usually unpleasant experience of buying a new vehicle into an exciting, smooth experience. He went above and beyond not only that day explaining al More

by pfworks-pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Aug 16, 2024

Heritage Toyota responded

Pete, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Tundra, and that not only were you able to find the perfect fit for your needs, that he also took the time to make sure you were completely comfortable with it's features. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Tundra!

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