Ricky Vallejos
Ricky Vallejos at Volkswagen of Ocala

Ricky Vallejos | Page 2

Service Advisor

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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5.0
32 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

32 Reviews

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32 Reviews of Ricky Vallejos

August 09, 2024

Dealership Rating
Employee Rating

Fez was very helpful inputting all my information and keeping me informed. The most impressive thing was the mechanic & the video of my car and issues to address. More

by Lynne Kensler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Fez Fuentes

Aug 12, 2024

Volkswagen of Ocala responded

Thank you for your positive feedback! We’re delighted to hear that Fez was helpful and kept you informed throughout the process. It’s also great to know that you found the video of your car and the mechanic’s insights impressive. We strive to provide transparent and thorough service, and we’re glad that resonated with you. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again!

August 07, 2024

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The best Vw dealership around. Prompt, honest, efficient and very informed.. great at informing me. More

by shirleyshanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker , Caleb Garcia

Aug 12, 2024

Volkswagen of Ocala responded

Thank you for your outstanding review! We’re thrilled to hear that you consider us the best VW dealership around and that you found our service prompt, honest, and efficient. We’re also glad to know that our team was effective in keeping you informed. If you need anything further or have more questions, please don’t hesitate to reach out. We look forward to your next visit!

August 05, 2024

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Volkswagen of Ocala always goes above and beyond! Great staff and great service. Wouldn't go anywhere else ! More

by 12345ASDF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Fez Fuentes , Caleb Garcia, Tyler Lein

Aug 06, 2024

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re delighted to hear that our staff and service have consistently exceeded your expectations. It’s wonderful to know you’re so satisfied with your experience at Volkswagen of Ocala. We look forward to continuing to serve you and appreciate your loyalty!

June 27, 2024

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Great service. Ricky kept me up to date and was always very pleasant. Would recommend this dealer. More

by melia69690
Service Price Transparency
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Recommend Dealer
Yes
Jun 28, 2024

Volkswagen of Ocala responded

Thank you for your review! We're delighted to hear that you had a great experience with Ricky and our dealership. Keeping you informed and providing pleasant service is what we aim for. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

June 25, 2024

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Well run service department. Attentive friendly no pressure sales consultants. Nice range of snacks and beverages. Helpful parts department staff. More

by rwc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 26, 2024

Volkswagen of Ocala responded

Thank you for your wonderful feedback! We're glad to hear you had a positive experience with our service department. Providing attentive and pressure-free service is important to us, and we're delighted you enjoyed our amenities as well. We appreciate your business and look forward to assisting you again in the future!

June 24, 2024

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Everyone is very helpful and very friendly. I just moved to Ocala, FL from Connecticut and had to bring my car in because my engine light came on. I got an appointment right away and was taken More

by Dawn
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 26, 2024

Volkswagen of Ocala responded

Welcome to Ocala, FL! We're delighted to hear about your positive experience with us. Providing prompt service and taking care of details like washing your car is what we strive for. We're here for you whenever you need us!

June 21, 2024

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They really work to please. So efficient as well. The service desk get right to getting you setup and work to get your vehicle back to you. The courtesy ride back home shows imm More

by vorange0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Volkswagen of Ocala responded

Thank you for the five star review! We're thrilled to hear you had a positive experience with our service department. Our team is dedicated to providing the best service possible, and we're glad it showed. We look forward to serving you again!

June 21, 2024

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Always a pleasure with Danny and Ricky. They always accommodate me with pickup, delivery and payment. More

by JGHELTON08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Jun 21, 2024

Volkswagen of Ocala responded

Thank you for your kind review! We're glad to hear that Danny and Ricky consistently provide you with excellent service. We appreciate your continued trust in us and look forward to serving you again!

June 19, 2024

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I’ve owned Volkswagens and Audi for the past 20 years. These guys demonstrate “superior customer service” better than any dealership I’ve been in. A real can do attitude, great communications about wher More

by jerome.mulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Jun 21, 2024

Volkswagen of Ocala responded

Thank you for your wonderful review! We're thrilled to hear that Danny and the service team exceeded your expectations. Your kind words about our customer service and professionalism mean a lot to us. We look forward to continuing to serve you!

June 06, 2024

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Employee Rating

it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More

by mlop0880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Hernandez

Jun 11, 2024

Volkswagen of Ocala responded

It's fantastic to hear that you had such an easy and awesome experience! A 10 out of 10 rating speaks volumes. It's clear that our team went above and beyond to ensure your satisfaction, being both courteous and professional. Keeping you informed and updated throughout every step of the process is a great example of their dedication to excellent service. Here's to more positive experiences like this in the future!

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