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Ricky Perez
172 Reviews
Hometown: Round Lake Beach How Long Employed at Schaumburg Kia: Oct 2018 How Long in Car Business: 33 Years Hobbies: Weight Lifting, Deep Sea Fishing, Scuba Diving Favorite Vehicle: Telluride SX Favorite Food: Texas Day Brazil and Bob Chiris Favorite Movie: Rudy Favorite Vacation Spot: Hawaii
Read more172 Reviews
Write a ReviewDealership Experience
7 yrs, 10 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
Spanish
172 Reviews of Ricky Perez
Verified Customer
September 07, 2022
Very unprofessional, deceiving and lack of communication. They still have not returned my calls, very frustrated. The manager Rick Perez sent me an email that was unapologetic and did not seemed concerned wi They still have not returned my calls, very frustrated. The manager Rick Perez sent me an email that was unapologetic and did not seemed concerned with my problem with his salesman Den. None of the staff have gotten back with me after I’ve left several voicemails. More
by TONY
Other Employees Tagged: Anthony Longobardi
August 16, 2022
Excellent customer service, very friendly! I found a nice car for a reasonable price without and haggling. I found a nice car for a reasonable price without and haggling. More
by Mary
Other Employees Tagged: Kamarie Jones
July 26, 2022
Great service, answered all my questions. I liked that they texted me and kept me in the loop. I liked that they texted me and kept me in the loop. More
by 98ashleydancer
Other Employees Tagged: Kamarie Jones, Christian Medina , Anthony Longobardi, Michael Mallory, Mike Raith
July 18, 2022
Awesome? Far from it! There business practices are somewhat close to illegal. Bill Breenan sent me home with a vehicle but I do not qualify. Paid my $500 Far from it! There business practices are somewhat close to illegal. Bill Breenan sent me home with a vehicle but I do not qualify. Paid my $500 down payment finance manager Mike mallroy signed off on it. And the having to return the vehicle after 3 days they repossessed the vehicle with no warning because my references didn't work out. Mike Mallory put in Writing I would receive my money back. Not so! Now no one in there finance department or salesperson for vice president will not answer the phone no return my phone calls and have not still received the check and it's been almost a month. My advice is if you don't have the best credit and they can't get a hold of all your referrals stay away! More
by DARNELM73
Other Employees Tagged: Bill Brennan, Michael Mallory
July 12, 2022
Friendly, honest staff! Very helpful and timely. I feel they worked the best deal for us that they could. Very helpful and timely. I feel they worked the best deal for us that they could. More
by TRAYMOND1
Other Employees Tagged: Todd Pruitt , Victoria Matheson, Aldo Rodriquez
June 04, 2022
This locations website stated they had sales on new cars, cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her beca cars in general. Get there and it’s total opposite. I requested the best employee and for the worst. I rather protect her name than to blast her because she’s new but I expected more from her. 2019 Stinger was in the shop 3 times within 7 days of purchase. Went through so much for 30 days dealing with that car and that dealership: not once when I requested to speak with the GM, was he around. The day I was fed up, I reached out for the last time before contacting BBB/States Attorney. Living in Chicago having to drive to and from was taking away financially. Interfered with my business and they did show they cared until the last minute. Tiffany did what she could to help me and I appreciate her. Dealership bought the car back and end up getting the K5, what I asked for to begin with but that salesmen SUGGESTED what she wanted me to have. THANK YOU! ALDO! He took great care of me from beginning to end the Second time around. I appreciate all the help but for me having to go through ALL of that, unnecessary. More
by Kenai B
Other Employees Tagged: Tiffany Tremmel, Jim Smith, Fil Principato , Mark Anderson, Aldo Rodriquez
June 04, 2022
I was given the absolute impression that once you bought the vehicle that you were no longer important to them. The salesman I bought the car from was very nice as was the new young women in financing and t the vehicle that you were no longer important to them. The salesman I bought the car from was very nice as was the new young women in financing and the service advisor with the white Lexus. The sales manager was rude and patronizing and the GM never called me back. On the up side I'm appreciative of the experience. It makes me appreciate the people that still care and will go above and beyond especially when a customer is upset. This was a learning experience as I will never buy a car that is not manufactured by the dealership selling it and I now also have an amazing topic for my TED talk that I will give in front of a pannel of my Companys Leaders and colleagues alon 2 weeks. More
by DIMV1127
Other Employees Tagged: Tiffany Tremmel, Todd Pruitt , Aldo Rodriquez
May 21, 2022
The best car buying experience we’ve ever had. Our salesman Mike Mallory was very knowledgeable about the car and all the technology and features that where in the vehicle. He answered all our que Our salesman Mike Mallory was very knowledgeable about the car and all the technology and features that where in the vehicle. He answered all our questions and made us feel confident that we were getting the best car for our money. More
by Heikebates68
Other Employees Tagged: Anthony Longobardi, Michael Mallory
