Rick White | Page 17

Great service When you come for service they always do everything they can to make your visit a good experience. The waiting area is clean and refreshments are prov When you come for service they always do everything they can to make your visit a good experience. The waiting area is clean and refreshments are provided. More

by Tberres Verified Customer Verified Customer

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excellent everyone was very helpful and accommodating, the whole process of buying the car went very smooth and we are pleased with the whole operation of buyin everyone was very helpful and accommodating, the whole process of buying the car went very smooth and we are pleased with the whole operation of buying a used car More

by VERZILLI Verified Customer Verified Customer

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decided on a Lexus to fulfill need for a luxury midsize suv Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final th Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final three which included the Lincoln and BMW we eliminated the BMW as they had no warranty service provider within 100 miles. We were told that the local Toyota dealer that had Lexus Certified mechanics could provide warranty service on the Lexus which we decided to purchase. Two days after the purchase I decided to verify with our local Toyota dealer that they could in fact provide any warranty service needed for our Lexus. I was told they in fact could not provide that service. I contacted Thomas in finance who we had received that confirmation from and he worked hard to find an amicable solution. My only issue was incorrect negative comments from Paul Dackow towards the Lincoln Nautilus we had driven twice and researched to try and sway our decision. If it is Lexus policy to make such negative comments about their competition they need to know their facts as it is not appreciated and insults the buyer's intelligence. More

by BOBRATH Verified Customer Verified Customer

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The best dealership I’ve been to I love Lexus of Henderson. Jay is amazing. Everyone I come in contact with is professional, efficient, friendly and understanding. They have great cus I love Lexus of Henderson. Jay is amazing. Everyone I come in contact with is professional, efficient, friendly and understanding. They have great customer service. More

by CRISSYSMITH7 Verified Customer Verified Customer

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Excellent service! Friendly sales and finance people! We were referred to Lexus of Henderson salesman Rick White, and when Rick wasn't available he referred us to Eldred Obodai. There was no pressure to We were referred to Lexus of Henderson salesman Rick White, and when Rick wasn't available he referred us to Eldred Obodai. There was no pressure to buy and no steering us away from what we liked and wanted to see. The sales process was seamless and easy. Finance treated us very well and explained all of the available options we had, but again no pressure dealing with Richard Kaye. We had wheels swapped and a clear bra installed and both was done quickly and on time. When we took delivery, Rick was excellent in going through the entire vehicle and showing everything to us and answering all of our questions. Everyone we came in contact with at Lexus of Henderson treated us as though we were family! Thank you for the excellent experience purchasing our first 2019 Lexus ES350 F Sport! More

by Jeremy & J'Anna Verified Customer Verified Customer

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Outstanding Service every time! This is the 2nd car I have purchased from Lexus of Henderson and the service is always excellent. Rick White has become a friend and is very knowledge This is the 2nd car I have purchased from Lexus of Henderson and the service is always excellent. Rick White has become a friend and is very knowledgeable about the products. Service after the sale is a hallmark of Lexus. This car is the 12th Lexus I have had since 1992 and not the last. More

by DMCCURN Verified Customer Verified Customer

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Amazing experience -, as usual! Lexus of Henderson was amazing to work with. I always get top rate service when I go to Lexus - this purchase makes Lexus number 3! Lexus of Henderson was amazing to work with. I always get top rate service when I go to Lexus - this purchase makes Lexus number 3! More

by JENMOLYNEUX Verified Customer Verified Customer

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Best Dealership Experience EVER! In the market to trade in an ‘08 Lexus for a newer bigger model. Being upside down on our loan, I didn’t think it was possible. Not only did they get In the market to trade in an ‘08 Lexus for a newer bigger model. Being upside down on our loan, I didn’t think it was possible. Not only did they get it done, but we got into a basically brand new car, for less than what we were paying! No slick sales tactics, just downright good business!! They have earned lifelong customers with us! More

by FLEURRAHN Verified Customer Verified Customer

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Fabulous experience and car!! Lexus of Henderson staff was amazing! I felt that Robert M was a wonderful sales support staff. He answered my MANY questions and I didn't feel rush Lexus of Henderson staff was amazing! I felt that Robert M was a wonderful sales support staff. He answered my MANY questions and I didn't feel rushed or pressured to make an immediate decision. He really helped me narrow down my search and find the right vehicle. I had looked at several other dealership and this is was best experience by far. Sales and Finance department were wonderful throughout the whole process. I feel that I not only got an excellent deal but that I also will continue to receive personal and quality service during the life of my car. I have already recommended friends to this dealership and the Lexus line of vehicles. More

by JRS Verified Customer Verified Customer

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Best service ever! Their representatives in every department were the nicest people I have ever encountered. Their customer service was absolutely phenomenal. They were Their representatives in every department were the nicest people I have ever encountered. Their customer service was absolutely phenomenal. They were so helpful with getting be a deal. I would recommend them to anyone. More

by b.satchel09 Verified Customer Verified Customer

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