Rick Seeber

Sales department was wonderful, however, service department was terrible, was not willing to give satisfactory service department was terrible, was not willing to give satisfactory service More

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I bought a new 2023 odyssey this year in the spring. After awhile I noticed the rear wiper blade wasn’t effective and it was leaving an indent on the glass. I inspected it and saw there was no rear wipe After awhile I noticed the rear wiper blade wasn’t effective and it was leaving an indent on the glass. I inspected it and saw there was no rear wiper blade on the vehicle. Mind you this was not just a cosmetic issue but a safety concern as well. Once glass had been damaged it will eventually crack and need to be replaced. Immediately I called the dealership to tell them my brand new car had no wiper blade and it had damaged the glass. They set me up with an appointment a month out. At this point I still hadn’t had my first oil change yet. Anyway I go to the appointment and they put a new blade on. They tell me they will submit a claim about the glass, but don’t even include anything in the paperwork about the damage glass, but verbally admit it was caused by the fact that there wasn’t a blade on the vehicle. Oh course they don’t follow up with me and I have to reach out to them. They tell me they will do nothing because the vehicle had been “inspected” before I purchased it and once I left I took ownership of it. I tell them I shouldn’t have to inspect the vehicle myself for things like wiper blades on a brand new car. Also a rear wiper blade doesn’t just go missing. An inspection is only as good as the person inspecting the vehicle. They obviously were sloppy because it’s a brand new car and there was no blade. So I decide to reach out to Honda corporate. They tell me I need the diagnostic paperwork. Which I asked the service advisor for several times and he refused to give it to me. I had to finally call a manager to get it emailed to me. Also the paperwork never mentions the glass even though that was the main purpose of the visit. So the Honda rep tells me it’s a workmanship issue and Honda won’t help me if the dealership won’t. Which means Honda is ok with poor workmanship and won’t enforce standards at the dealership level. All they do is manufacture the vehicle. They don’t care about the customer once they buy the vehicle. If it’s not specially a warranty issue they can’t be bothered. I spent 40 plus thousand dollars because I thought I was getting quality and good customer service. This isn’t my first new car and I’ve never seen such sloppy work or poor customer service. Instead of the dealership manning up and taking ownership of their mistake they blame me. The Honda rep even admitted on the recorded call wiper blades just don’t disappear. What could have been an inexpensive repair for the dealership is going to be a pricey repair for me. If you buy a new car from this dealership thoroughly look it over. Who knows what else is missing on their cars. Be advised they will not own up to their own mistakes. More

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Best price within 100 miles - fast easy purchase. Rick did everything possible to make our purchase fast and uncomplicated. Demonstrated all of the features our new Ridgeline, a full tank of gas and Rick did everything possible to make our purchase fast and uncomplicated. Demonstrated all of the features our new Ridgeline, a full tank of gas and we were on our way. Thanks! More

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Great Car Buying Experience Rick took care of us and did his best to get us what we wanted. We drove away with an excellent hybrid and a great buying experience. We did not feel Rick took care of us and did his best to get us what we wanted. We drove away with an excellent hybrid and a great buying experience. We did not feel pressured at all by any of the staff and Rick walked us through the entire process up to signing the paperwork. The only hiccup is payoff of the trade-in is still pending and it took a few weeks for the registration/promissory note paperwork to process (might be an Alabama thing). Other than that, we would definitely return here next time we're in the market for a car. More

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Tameron Honda is great! We have bought 4 vehicles from there and every time it has been hassle free. Great dealership and car buying experience! is great! We have bought 4 vehicles from there and every time it has been hassle free. Great dealership and car buying experience! More

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Great service! My car was towed into the dealership because of a bad battery. I had an appointment the next day for oil change and service. Eddie Petro called fi My car was towed into the dealership because of a bad battery. I had an appointment the next day for oil change and service. Eddie Petro called first thing the next morning and took care of everything. I had my car back and everything working perfectly in just a couple hours. More

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Great experience with open and fair sales people We came towards the end of September 2018 trying to get a good deal on a 2018 or 2019 Honda Pilot. Rick Seeber was our assigned sales person. He was v We came towards the end of September 2018 trying to get a good deal on a 2018 or 2019 Honda Pilot. Rick Seeber was our assigned sales person. He was very open, friendly, and helpful. He made us feel comfortable and was not pushy at all, just what we were looking for. After several negotiations with multiple sales people we got exactly the deal we were looking for. If we ever buy another brand new HONDA it would be here and I would specifically request RICK SEEBER. He did a wonderful job. Thank you for a great experience! More

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Price Gougers Sent my daughter to the dealership. They gave an exorbitant estimate. Got a second opinion. Vehicle was fixed for less than one tenth the price. Buyer Sent my daughter to the dealership. They gave an exorbitant estimate. Got a second opinion. Vehicle was fixed for less than one tenth the price. Buyer beware. Caveat Emptor. More

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Hard work makes the sale. Our first salesman Rick Seeber was out sick, so Caterry Stallworth filled in. Terry did a great job and worked very hard for our business. My wife and Our first salesman Rick Seeber was out sick, so Caterry Stallworth filled in. Terry did a great job and worked very hard for our business. My wife and I were both pleased to work with these gentlemen. We thought both of them and the manager, Tyler Otis. did right by us. We felt Rick left no stones unturned in the test drive and review of the car. Terry took the time to make sure we understood all aspects of the new CRV. We highly recommend both salesmen. Never felt pressured by them or Tyler Otis and we are happy with our car. This is our second purchase at Tameron and will return if we live long enough to buy another. Our dealings with the service dept have been positive as well. More

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Hassle-free, Helpful & Happy . After 2 previous visits, we arranged to meet Rick Seeber again to check out silver CRV's, but he was sick and did not come in. Terry Stallworth ste . After 2 previous visits, we arranged to meet Rick Seeber again to check out silver CRV's, but he was sick and did not come in. Terry Stallworth stepped in and was so helpful, and friendly and fun. He answered questions and pointed out things and helped us in every way make up our minds. Then he helped us get a good deal. Thanks for everything, Rick and Terry More

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