Rick McGaugh | Page 10
Customer Relations Manager
Crain Hyundai of Fayetteville
1919 West Foxglove Drive
Fayetteville, AR 72704
198 Reviews
Write a Review198 Reviews of Rick McGaugh
March 23, 2022
Great service center,probably the better in the entire area that ive delt with...Most if that has been because of Levi!! Yall better give that gentleman a raise and keep him.... otherwise just another pai area that ive delt with...Most if that has been because of Levi!! Yall better give that gentleman a raise and keep him.... otherwise just another pain in the butt dealership... More
Other Employees Tagged: Marketing Team, Mark Proffitt, Dylan Way, Mike Wallace , Jim Cox, Levi went above and beyond anyone else there...better put him in charge, for real!!
March 22, 2022
Salesman was knowledgeable. GM overly aggressive on price. First quote $6075 over MSRP. Said "dealer accessories" were $750 dollars. Only accessories added were Cargo Tray and C GM overly aggressive on price. First quote $6075 over MSRP. Said "dealer accessories" were $750 dollars. Only accessories added were Cargo Tray and Cargo Cover which I calculated as part of the $26620 MSRP for an Ioniq Hybrid SE that he over priced $6075 dollars at $32695 hand written on first offer. Finance guy terrible. We have not received any paperwork regarding financing in 13 days. Not even copies of anything signed. Day 12 he calls to change agreed upon terms on no payment for 90 days 0 % for 60 month Hyundai financing. He should have known when we signed that he could not do those terms. No payment for 90 days only available for 48 month term. He is the finance guy. You can't tell me he didn't know the Hyundai financing terms at a Hyundai dealership. And now will not return my phone calls. Can only leave a message with receptionist since his mailbox is full. Poor overall experience. More
Other Employees Tagged: Marketing Team, Mike Wallace
March 08, 2022
The dealership was friendly and knowledgeable. My service was done in a timely manner, even though I didn't have an appointment. I will continue using them for all my service needs. My service was done in a timely manner, even though I didn't have an appointment. I will continue using them for all my service needs. More
Other Employees Tagged: Dylan Way , Trent Parker
March 07, 2022
My sale person Was so honest And help me with all the questions I had I didn’t feel like I was being pushed around yes definite I enjoy dealing with with him and I would send anybody that I know because questions I had I didn’t feel like I was being pushed around yes definite I enjoy dealing with with him and I would send anybody that I know because I felt very comfortable. More
Other Employees Tagged: Austin Maize, Adam Capes
February 24, 2022
February 21, 2022
Crain of Fayetteville is by far the best dealership I have ever delt with. They went above and beyond to make the sell happen. Mike Wallace was the best salesman I've ever had. If you could rate this have ever delt with. They went above and beyond to make the sell happen. Mike Wallace was the best salesman I've ever had. If you could rate this place greater than 5 stars I would. More
Other Employees Tagged: Dylan Way, Mike Wallace , Austin Maize
February 11, 2022
Great place to buy a car and wonderful people to deal with. I would buy here again. with. I would buy here again. More
Other Employees Tagged: Mark Proffitt , Austin Maize
February 04, 2022
This is a great dealership they helped me get this great car even when my credit was bad car even when my credit was bad More
Other Employees Tagged: Marketing Team, Mike Wallace , Austin Maize
January 30, 2022
The service and the helpfulness was the best i will definitely return to give th my business again. definitely return to give th my business again. More
Other Employees Tagged: Marketing Team, Dylan Way, Mike Wallace , Austin Maize, Trent Parker
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