Rick Gadway | Page 7

I am sad to write this because I used to be a HUGE fan of the service center, but the past year has changed all that. It started two years ago, after they fixed something and did an inspection and told me the service center, but the past year has changed all that. It started two years ago, after they fixed something and did an inspection and told me my battery was almost dead and needed replacement. I decided to wait, because I rarely drive and just figured I would do it another time. A year passed, and I brought my car in because it was making a clanging noise when I started it. They said they couldn't replicate the noise, and did another inspection to see if anything was going on. The inspection showed my battery was "good", but my 2 year old tires all needed to be replaced. I said - my tires are almost brand new - I never even drive. They said, well they were made 4 years ago - and the life of a tire is only 5 years.. Needless to say, I took my car home and felt like they were trying to get one over on me. So 6 months ago - my battery is good, but tires bad. Well - Yesterday I took my car in because the check engine light was on. Guess what - they did another inspection and battery "good", tires "good" but I need almost $2000 work on my car. I grabbed my car and ran. I used to work with a guy named Tony there who treated me like I was his sister, or mother - took care of me and made me feel safe on the road. Now - I feel like a target. If we can't go to a dealership to at least honestly diagnose our vehicles - who can we trust? More

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Not helpful at all after purchase. Had a truck purchased from them that had a leak somewhere in the cab, getting soaking wet, they told me they would contact me with help. After not he Had a truck purchased from them that had a leak somewhere in the cab, getting soaking wet, they told me they would contact me with help. After not hearing from them in over a week I called back, I was told they couldn’t help me, I asked how should I proceed, I was told to try another ford dealership! These guys are the worst, they are right, TRY ANOTHER DEALERSHIP! Awful! I wouldn’t even give them 1 star. More

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Great service and very helpful and kind staff. Been a customer for many years and the service is consistently good. Been a customer for many years and the service is consistently good. More

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They were prompt, easy to deal with, very good communication, no snags or issues to deal with. communication, no snags or issues to deal with. More

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Had my truck serviced today The service was quick and efficient and my vehicle was even cleaner after the service efficient and my vehicle was even cleaner after the service More

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Had my car there for recall work,left it Sunday night got a call at 10:20 Monday morning car was done and ready very happy a call at 10:20 Monday morning car was done and ready very happy More

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I went into the dealership and showed them what my problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck b problem was and they were more than happy to deal with it and take care of the problem. They jumped right on it and within 24 hours. I had my truck back and I’m very happy with the job they did. More

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They did everything on time as agreed n n n n n n n n More

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Exceptional dealership. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. Great associates who are knowledgeable and helpful. Also excellent work and communication on status. More

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Prompt service, Thought I needed a new battery, however, not the case. Very happy with the service. not the case. Very happy with the service. More

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