Rick Dike | Page 10

I was very fortunate to get to work with Rick. This was the easiest auto purchase I have ever experienced. I was able to tell him what I was looking for and he found the perfect truck and had it on the lot the easiest auto purchase I have ever experienced. I was able to tell him what I was looking for and he found the perfect truck and had it on the lot in 2 weeks. The entire experience at the dealership took less than 2 hours. I will definitely be buying my next truck from Rick! More

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I am a repeat customer at Five Star Ford in NRH. My sales associate Rick Dike has been doing this a long time and made sure my purchase from start to finish was flawless. The entire Staff at Five Star in NRH associate Rick Dike has been doing this a long time and made sure my purchase from start to finish was flawless. The entire Staff at Five Star in NRH was indeed exemplary. More

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Everyone we came in contact with was kind and helpful. We ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. ordered a vehicle and love how easy the process was to order and pick up. We couldn’t be happier. More

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FiveStar Ford in North Richland Hills is the place to go! Awesome people and very professional. Awesome people and very professional. More

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Bought another truck from Rick Dike at 5 Star Ford in North Richland Hills TX. I have bought many trucks and cars from Rick over the years and have never been anything but extremely satisfied with his pr North Richland Hills TX. I have bought many trucks and cars from Rick over the years and have never been anything but extremely satisfied with his professionalism, as well as the finance dept. and service. I have bought a couple from other places and regretted it both times. Thanks Rick and 5 Star for all the help over the years! Rick was even able to get me 2 trucks in this late 2021 year when it was hard to find anything! I will be back again. More

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Always treated well at this dealership, would recommend to all my friends and family , friends to all my friends and family , friends More

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This is my fourth purchase with Rick Dike. He has been absolutely incredible!!! I would not consider buying anywhere else. It continues to be the easiest purchase process I have ever experienced! absolutely incredible!!! I would not consider buying anywhere else. It continues to be the easiest purchase process I have ever experienced! More

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OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE.I have OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relat OUTSTANDING IN ALL AREAS OF CUSTOMER SERVICE. I have purchased numerous vehicle from many many dealerships in my time. I have never enjoyed the relationship I have with Five Star Ford in North Richland Hills. From the General Manager Joshua Fichter, Sales Rick Dike, Jeff Smith, Finance David Hill, After Market Sam and William, and the Service and Parts Department. Every visit is like visiting family and friends. The very best deal possible without all the back and fourth haggling over my trade value and their price, etc., etc. Working with and doing business with Five Star Ford, North Richland Hills couldn't be easier and more pleasant. May sound weird but I enjoy stopping by from time to time and just hanging out. As long as I am able to purchase vehicles, I will be a VERY LOYAL Customer More

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First of all, I love the F250 I purchased. Couldn't be happier with the product! I understand that the supply chain impacted everyone so I have taken that into account since I ordered the truck back in A happier with the product! I understand that the supply chain impacted everyone so I have taken that into account since I ordered the truck back in April. I do not live in Texas so I relied on Rick Dike to keep me updated, but I had to harass him to get information. I finally went to Ford Enthusiasts Forum and found a way to track my truck myself. No help from 5 Star Ford. Once the truck was on its way, NOBODY would tell me the final figures. I would send emails and get nothing. I guess if you live out of state, you don't rate their time. I was told there would be "no additional fees". Not true. I was hit with a $150 "Documentation fee" and a $160 state registration fee through DMVNationwide, which they use to register your vehicle. Well it has been 3 weeks now and my state STILL does not show that they have received the registration forms after paying all the fees at the time of delivery. When I called "5 Star", I was told they were waiting on information FROM ME! WHO KNEW?! I didn't, so I provided the information that day (a week ago) and there is STILL no record of the registration. So I guess the lesson here is, don't buy from this dealership is you live out of state. The price was great and the product was great but the follow up and communication was VERY poor. Maybe I'm the exception based on other reviews but this is what I experienced. More

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We have bought multiple vehicles from Rick and have always been 100% satisfied. Great job Rick!! always been 100% satisfied. Great job Rick!! More

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