Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Rick Adams

Overview Reviews (23)

Contact Me

View All Employees

< View All Employees

Rick Adams

Service Writer

Eagle Chevrolet Buick GMC

329 E Main St
Morehead, KY 40351

Contact Me

4.7

23 Reviews

Overview Reviews (23)

Dealership Experience

1 yr, 3 mos

Industry Experience

3 yrs, 11 mos

4.7

23 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Rick Adams

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

23 Reviews of Rick Adams

August 04, 2026

Dealership Rating

Employee Rating

Casey kept us informed the entire time and made the process wonderful! She’s exceptional process wonderful! She’s exceptional More

by larajordanturner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brittney Compton, Jason Dickey, Matthew Hay, Dan Boyd, Joe Gribbins, Harley Estes, Casey Desotell, Derek Townsend

Report | Print

Aug 05, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We're thrilled to hear Casey kept you informed every step of the way and made the entire process such a wonderful experience. We'll be sure to share your kind words with her—she'll truly appreciate them! Thank you for choosing Eagle Chevrolet GMC. We appreciate your support and look forward to serving you again in the future!

July 31, 2026

Dealership Rating

Employee Rating

The experience and the friendly, professionalism and all around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car around wonderful experience I recieved from Eagle made my Car buying experience the most easy and smooth I had ever recieved. I got an excellent car and will continue to buy from them in the future. They did ever absolutely necessary and went above and beyond in every single way possible. I am truly grateful for the experience they showed me. Not only did I get a great car, they came to my home and picked me up and brought me to my car. If that isn’t going above and beyond Kent know what is. There professionalism and knowledge and kindness in doing every they could to get me in a new car will be an experience that I will never ever forget. More

by mandymurnahan4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Dan Boyd, Casey Desotell, Derek Townsend

Report | Print

Aug 03, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the incredible 5-star review! We're truly honored by your kind words and thrilled to hear this was the easiest and smoothest car-buying experience you've ever had. Going above and beyond for our customers is what we strive for every day, and we're so glad our team could make the process convenient—even by picking you up so you could take delivery of your new vehicle. Knowing our professionalism, knowledge, and kindness left such a lasting impression means the world to us. Thank you for trusting Eagle Chevrolet GMC with your purchase. We’re grateful for your support and look forward to helping you again whenever you're ready for your next vehicle!

July 30, 2026

Dealership Rating

Employee Rating

Great people to work with They are willing to get the job done and get the vehicle fixed and back to you done and get the vehicle fixed and back to you More

by jflaw79

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Report | Print

Jul 31, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear you had a great experience with our team. Providing friendly service, quality repairs, and getting our customers back on the road as quickly as possible is always our goal. We truly appreciate your support and thank you for choosing Eagle Chevrolet GMC!

July 30, 2026

Dealership Rating

Employee Rating

Impressed by the time of waiting to get my vehicle in. Nice people waited on me Nice people waited on me More

by bill.buck2.wb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Hay, Dan Boyd, Casey Desotell

Report | Print

Jul 31, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re delighted to hear you were impressed with how quickly we were able to get your vehicle in for service. Providing timely service with a friendly, welcoming team is always our goal. We truly appreciate your support and thank you for choosing Eagle Chevrolet GMC!

July 23, 2026

Dealership Rating

Employee Rating

Jason Dicky and Rick in the service department both need reprimanded , Jason for not taking care of the issue with vehicle before i drover over a hour to get and Rick flat out lied , i set 2 hours before th reprimanded , Jason for not taking care of the issue with vehicle before i drover over a hour to get and Rick flat out lied , i set 2 hours before they came told me they couldn’t do the job on the car , I ended up having to drive another hour to another dealership so they could fix it only took them 45 minutes total More

by Steve

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jason Dickey, Chris Baird , Larry the GM did not handle the situation as should been, I feel i should be imburst for my time because if the problem with vehicle had been taken care of prior me driving over a hour one way twice and having to weight over 2 hours to be told couldn’t fi

Report | Print

Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. We’re sorry to hear your experience did not meet your expectations and understand how frustrating that situation must have been. We appreciate the opportunity to review what happened and work toward a resolution.

July 21, 2026

Dealership Rating

Employee Rating

Oh, it was very nice. Oh, it was very nice and dealing with. Rick was really good, and the dealer is nice and homey and good Oh, it was very nice and dealing with. Rick was really good, and the dealer is nice and homey and good More

by bill.petty

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Report | Print

Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re so glad to hear you had a great experience. It’s wonderful to know Rick took great care of you and that you enjoyed the welcoming, comfortable atmosphere at our dealership. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

July 18, 2026

Dealership Rating

Employee Rating

RICK WAS HELPFUL AND KEPY ME INFORMED ABOUT PROGRESS ON THE REPAIRS ON MY tahoe THE REPAIRS ON MY tahoe More

by jcollinslaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jul 27, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re glad to hear Rick was helpful and kept you informed throughout the repair process on your Tahoe. Clear communication and keeping our customers updated are important parts of the service experience we strive to provide. We appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

July 05, 2026

Dealership Rating

Employee Rating

Not happy after the check engine light reappeared within a week after the EVAP was replaced. I will be returning Monday morning with my vehicle. a week after the EVAP was replaced. I will be returning Monday morning with my vehicle. More

by melonyshemberger

Verified Customer

Recommend Dealer

Other Employees Tagged: Rick Adams

Report | Print

Jul 06, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for your feedback, and we're sorry to hear your check engine light came back on so soon after your repair. We understand how frustrating that can be. We appreciate you giving us the opportunity to make things right by bringing your vehicle back on Monday. Our team will thoroughly inspect the issue to determine what's causing the light to return and work toward resolving it as quickly as possible. If you have any questions before your visit, please don't hesitate to call us at 606-548-5866 and ask for our Service Manager. We appreciate your patience and look forward to assisting you.

July 01, 2026

Dealership Rating

Employee Rating

Very good service experience! Rick kept me updated on every aspect of the repair. Professional and courteous! Rick kept me updated on every aspect of the repair. Professional and courteous! More

by Mike

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Report | Print

Jul 03, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re delighted to hear you had a very good service experience. Keeping our customers informed throughout the repair process is a top priority, and we’re glad Rick provided the professional and courteous service you deserve. We truly appreciate your kind words and thank you for choosing Eagle Chevrolet GMC!

June 28, 2026

Dealership Rating

Employee Rating

Rick was the highlight. He was extremely informative and professional. 5 stars An excellent representative for the service department He was extremely informative and professional. 5 stars An excellent representative for the service department More

by rhopkins1301

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rick Adams

Report | Print

Jun 29, 2026 -

Eagle Chevrolet Buick GMC responded

Thank you for the 5-star review! We’re thrilled to hear Rick was the highlight of your visit. His professionalism and dedication to keeping our customers informed are qualities we’re proud to have in our service department. We’ll be sure to share your kind words with him. Thank you for choosing Eagle Chevrolet GMC!