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Richard Loero
Richard Loero at Williamson Buick GMC

Richard Loero | Page 16

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

Contact Me
4.8
189 Reviews

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.8

189 Reviews

Write a Review

189 Reviews of Richard Loero

November 03, 2021

Dealership Rating
Employee Rating

Yesterday, I had my car serviced and washed in a little over an hour! So efficient, polite ,and the coffee and snacks are great, too! More

by Buttons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 04, 2021

Williamson Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

They are fast and reliable staff. They took care of my car needs in a fraction of time More

by bpaneque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang

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Nov 03, 2021

Williamson Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 02, 2021

Dealership Rating
Employee Rating

Always the best service I love Williamson From the Always the best service I love Williamson From the moment you drive in to the checkout process and the follow up the details I always feel wonderful More

by Mai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Nov 03, 2021

Williamson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 01, 2021

Dealership Rating
Employee Rating

Carlos gave me a poor excuse as to why they wouldn't fix my issue More

by DARON305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carmen Alicea, Erik Fernandez, Rolando Pardo, Stephanie Reyno, Juan Santos, John Varela , Carlos Gomara, Skip Moosang, Alfonso Robleto

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Nov 03, 2021

Williamson Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 04, 2021

DARON305 responded

Hi. So my window isn't fixed. It doesn't go up all the way and with all this rain we are having my car is getting wet. I've been with Cadillac since 2006 and never been denied maintenance on my vehicle until I met Carlos.

October 27, 2021

Dealership Rating
Employee Rating

The service has always been excellent here and this time my repair was prompt and precise. More

by CATHTRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 29, 2021

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 19, 2021

Dealership Rating
Employee Rating

Great service at this location! After our longtime service advisor retired, we were grateful to find such a responsive and attentive service advisor in Richard. Thank you for taking such good care of More

by ABE.NG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 21, 2021

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 15, 2021

Dealership Rating
Employee Rating

Everything seemed fine but just leaving the dealer a malfunction symbol turned on. I haven’t been able to take it back. More

by Odett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 18, 2021

Williamson Buick GMC responded

Thank you for sharing your experience. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 07, 2021

Dealership Rating
Employee Rating

Richard was awesome. He explained what to expect and kept his word about keep in constant communication as to progress of repairs and completion date More

by RONNIE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 08, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 29, 2021

Dealership Rating
Employee Rating

Very good experience servicing my vehicle received courtesy car in timely manner my car was ready at the time they said More

by DARDLEE
Customer Service
Recommend Dealer
Yes
Report | Print
Sep 29, 2021

Williamson Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 29, 2021

Dealership Rating
Employee Rating

Janely is amazing, she helped me out big time. Richard is an awesome service attendant. The whole staff is awesome. U guys have a great group. Highly recommend!!! More

by Fernando Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janelys

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Sep 29, 2021

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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