Richard Burns

Clean and in good location , comfortable waiting space , Richard service advisor was very professional and easy to work with Richard service advisor was very professional and easy to work with More

by VERNONPINEDA Verified Customer Verified Customer

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Marcelo was awesome and I’m definitely going to come back. Very clean showroom and the service department went above and beyond back. Very clean showroom and the service department went above and beyond More

by Tony90304 Verified Customer Verified Customer

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Excellent service and recommendation for my car. Thank you for the help and efficiency in the service, absolutely recommended. Thank you for the help and efficiency in the service, absolutely recommended. More

by mabesizah Verified Customer Verified Customer

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Richard was very helpful and had alot of knowledge regarding my car and what it needed. regarding my car and what it needed. More

by JHOVANNY.CRUZ Verified Customer Verified Customer

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I am pleased that I was able to schedule an appointment on such a short notice and get my needs addressed which helped give me peace of mind. on such a short notice and get my needs addressed which helped give me peace of mind. More

by ANDREELVA Verified Customer Verified Customer

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Richard is always helpful and cares about the clients he works with :). I feel like he genuinely has my best interest! works with :). I feel like he genuinely has my best interest! More

by BOA.MURRAY Verified Customer Verified Customer

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The main thing is, I am happy, Jimmy is a good assistant and a good worker and a good worker More

by VN Verified Customer Verified Customer

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The place was clean and had plenty of seating. The service members were nice and personable. The service members were nice and personable. More

by JESSPAZ Verified Customer Verified Customer

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It was a great experience. I was able to make a same day appointment. It took an hour and a half. I was greeted by Capri very kind very professional and I appreciate my servic I was able to make a same day appointment. It took an hour and a half. I was greeted by Capri very kind very professional and I appreciate my services and the deals I received on that day. More

by BEVTEEQ1130 Verified Customer Verified Customer

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The service department provided great service, and I also had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an had a positive experience with the sales department. However, my experience with the finance department was very disappointing. Despite receiving an amazing deal from Torrance Nissan, my experience was almost ruined by Lily Bandea. She had a negative attitude and seemed to struggle with basic computer tasks, which resulted in a significant waste of time for me. Instead of efficiently printing the necessary paperwork, she repeatedly called people over the phone for assistance and tried multiple printers before finally resorting to using a computer directly connected to a printer. This prolonged my wait, as there were three people ahead of me, and I ended up staying at the dealership from 10 am until almost 9 pm, despite being ready to make my purchase at 1 pm. It was frustrating to encounter a situation where there were plenty of staff available to sell and service cars, but only one person handling the finance department with a terrible attitude. More

by KILLERGORILLA2002 Verified Customer Verified Customer

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