Richard Beckett | Page 6

Our family's second car was obliterated by a falling tree and we needed a reliable, quality replacement -- and quickly. My son and I searched online sites and were impressed with Criswell's. Our visit t tree and we needed a reliable, quality replacement -- and quickly. My son and I searched online sites and were impressed with Criswell's. Our visit to the dealer was perfect. Richard Beckett gave us prompt and efficent service throughout. We looked at our tentative choice (an Acura MDX), test drove it, bought it, got our temporary tags and were on the road in less than three hours. The car has been great -- and the offending tree is firewood. I have had a lot of car buying experiences, and this was far and away the best. More

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Relatively smooth buying from Criswell. Appreciated the low level of BS in sales process. The few hiccups in the transaction were handled promptly and effectively. low level of BS in sales process. The few hiccups in the transaction were handled promptly and effectively. More

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I had a very pleasurable experience working with Richard. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. Everything went smooth and fairly quick. The new building was nice also. Very friendly employees. Great experience. More

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Since 1995, we have selected Criswell Chevrolet for their prompt and professional service we have always received in the service department as well as the sales department. We have been very pleased with Nic prompt and professional service we have always received in the service department as well as the sales department. We have been very pleased with Nick Chapman, Bill Hankins and Richard Beckett and other Criswell staff. We would recommend the service and sales department to anyone in need of repairs or a new car or truck. We bought our 2008 Chevy Silverado truck and plan on buying our next Chevy truck from Criswell very soon. We have always received fair pricing whether it be the sales department with Richard Beckett or in the service department with Nick Chapman and Bill Hankins and other Criswell staff. We have all of our fleet vehicles including gm vehicles and ford vehicles, etc serviced by Criswell. We are very satisfied with the performance of these individuals and the mechanic staff. They have always acted as a team. We have recommended to other companies and personal friends to use Criswell Chevrolet. We have always received courtesy calls after all service visits which is very outstanding to achieve the quality level of service they deserve. We have enjoyed the shuttle service for pickup and drop off of our employees to and from Criswell which has been an added benefit and a time saver, etc. We have also appreciated the service department for repairing our vehicles on short notice such as installing new batteries in our Chevy truck just prior to closing which has been an blessing so we can keep our employees on the road and minimize downtime while having the vehicles serviced in the evening hours vs during the work daytime hours. Criswell has always made our fleet vehicles a priority while in the service department as to get the vehicles in and out on time. Keep up the great work!! Thanks Stanley Hummer Pro Home Services 301-330-4036 More

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This is the second vehicle I have purchased from Richard Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the rig Beckett. Since I had such a good experience the first time, I made sure to ask for him again. Both times he found the perfect car for me at the right price. I received excellent customer service from him as well as with Greg Hoffman in the finance department. More

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Richard was very responsive in my request to find the specific vehicle I was looking for. I have also purchased a car through him in the past and will continue to as he is very professional and a delight specific vehicle I was looking for. I have also purchased a car through him in the past and will continue to as he is very professional and a delight to work with. More

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In the past 5 years since I bought my car, Richard has gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his c gone out of his way to deliver customer service excellence. He's been very helpful in more than one ocassion. Last time I needed help, I called his cell phone, it was 8pm, I had locked myself out and needed a phone number for road assistance. He was off work that day, and out at a basketball game. Without hesitation, he got in touch with Criswell Chevrolet's main number and got me the phone number for Performance First. I was able get assistance with getting my card door opened within the hour. I'm very happy I can count on Richard. More

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Richard Beckett demonstrated extreme customer service. They did not have the vehicle I was looking for and he did all he could do to get me in what I wanted. He was in constant contact with me several tim They did not have the vehicle I was looking for and he did all he could do to get me in what I wanted. He was in constant contact with me several times a day with updates and was very responsive in returning my calls and emails. I will without a doubt contine to buy my vehicles from him in the future. He is a huge asset to Criswell Chevy. Thanks Beckett for making my truck buying experience go so smoothly not to mention an enjoyable experience! More

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Great dealership all staff helpful and friendly, from sales to service, and mgn. Didn't spend hours at dealership, like most of them you normal have to be there just about all day. sales to service, and mgn. Didn't spend hours at dealership, like most of them you normal have to be there just about all day. More

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Even before I went to Criswell Chevrolet, Richard answered most of my questions about the car I was purchasing. When I finally came in to buy, he was very friendly, helpful, fair, and pretty entertai answered most of my questions about the car I was purchasing. When I finally came in to buy, he was very friendly, helpful, fair, and pretty entertaining. For my first car buying experience, it wasn't as nerve wrecking as most people say it is. More

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