Rich Rivera
Rich Rivera at Nucar Nissan of Norwood
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Rich Rivera

Service Manager

Nucar Nissan of Norwood

525 Boston Providence Hwy
Norwood, MA 02062

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4.7
156 Reviews

• 13 years in Automotive industry • Bilingual ( Spanish/English )

Dealership Experience

5 yrs, 4 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.7

156 Reviews

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156 Reviews of Rich Rivera

September 26, 2024

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Nissan was great in getting my tire patched and completing it within the day after being towed to the dealership. Thanks so much More

by GCANELLI2010
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 27, 2024

Nucar Nissan of Norwood responded

Thank you for your kind review! We're glad we could help get your tire patched and back on the road quickly. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!

September 21, 2024

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Richard and his team are always very helpful respectful polite and very friendly the waiting area is amazing. More

by NAGUIRRE1026
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Nucar Nissan of Norwood responded

Thank you for the fantastic review! We’re thrilled to hear you enjoyed your experience with Richard and the team. We strive to create a welcoming environment, and it’s great to know you appreciated the waiting area. We look forward to seeing you again!

September 17, 2024

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Jude, is very helpful and prompt and knowledgeable and explained everything I appreciate his willingness to help. Very good customer service More

by pmrogers08
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Recommend Dealer
Yes

Other Employees Tagged: Jude Belizaire

Sep 18, 2024

Nucar Nissan of Norwood responded

Thank you for the great feedback! We’re glad Jude’s helpfulness, promptness, and knowledge made a positive impression. We appreciate your kind words and look forward to assisting you again!

September 15, 2024

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The person ( Sean) was courteous, polite and knowledgeable, kept me informed on what was going on with my car. He was precise in regards to how long it would take for the work to be completed. More

by yvonnemariewade
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Nucar Nissan of Norwood responded

Thank you for your feedback! We’re glad to hear Sean’s courteous, knowledgeable service and clear communication made your experience positive. We appreciate your kind words and look forward to serving you again!

September 15, 2024

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Norwood Nissan is always very helpful. They explain all things thoroughly and provide accurate expected wait times. They are also helping in providing any near future repairs and maintenan More

by KERRY.MOURADIAN
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2024

Nucar Nissan of Norwood responded

Thank you for the kind words! We’re delighted to hear that our team provides thorough explanations, accurate wait times, and helpful advice for future repairs and maintenance. We appreciate your feedback and look forward to continuing to support you!

September 13, 2024

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Richard in his team are the best they are always respectful and very polite and communicative with theirs customers. More

by NAGUIRRE1026
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Recommend Dealer
Yes
Sep 16, 2024

Nucar Nissan of Norwood responded

Thank you for the great review! We’re thrilled to hear that Richard and his team have consistently provided respectful, polite, and communicative service. We appreciate your kind words and look forward to serving you again!

September 10, 2024

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Employee Rating

He was kind and helpful. I’m satisfied with everything. Texting is a great option for the customers. More

by EDELIAEE
Recommend Dealer
Yes
Sep 11, 2024

Nucar Nissan of Norwood responded

Thank you for your review! We’re glad to hear that our team was kind and helpful, and that you’re satisfied with everything. We appreciate your feedback and look forward to assisting you again! Safe travels!

September 09, 2024

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Jude was very friendly and helpful. I left with very positive feelings, especially for Jude and secondarily for the dealership. More

by LONNIEJMCG1963
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2024

Nucar Nissan of Norwood responded

Thank you for your kind words! We’re glad to hear that Jude made such a positive impression and that you left feeling satisfied. We appreciate your feedback and look forward to serving you again!

September 08, 2024

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Courtesy and prompt efficient service Good work solid evaluation of your vehicle in a timely manner More

by pathfinder624
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Recommend Dealer
Yes

Other Employees Tagged: Aziz Lawal, Jude Belizaire, Antonio Ramirez , Sean Thomas

Sep 09, 2024

Nucar Nissan of Norwood responded

Thank you for the review! We’re pleased to hear you appreciated the courteous, prompt, and efficient service. We look forward to assisting you again and continuing to provide solid evaluations of your vehicle!

September 08, 2024

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Employee Rating

I had a great customer service experience at the Nissan Dealership. The staff members were friendly and the waiting area was dedicated to the customers (stocked coffee, tea, snack machines, soda machines, More

by ALZIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Nucar Nissan of Norwood responded

Thank you for your kind words! We’re thrilled you had a great experience and enjoyed our amenities. We look forward to welcoming you back for your next visit!

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