I think the service was great because you guys where
true, fair, nice, atetive and helpful , you answered my questions as best as posible , and show me prove of the car problem's in person and with p
true, fair, nice, atetive and helpful , you answered my questions as best as posible , and show me prove of the car problem's in person and with pictures.
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by HECTORGALAVIZ361
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Tynan's Nissan Aurora responded
"Thank you for your kind words! We’re glad that our team provided the honest, attentive, and helpful service you deserve. We appreciate your trust and look forward to assisting you in the future!" Jacqueline Goldsboro - Customer Care Coordinator
Rich from service did an excellent job at providing
quality customer service, providing details and a rental while the dealership worked on an issue that was covered under my warranty from Nissan.
quality customer service, providing details and a rental while the dealership worked on an issue that was covered under my warranty from Nissan.
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by JMARBANNOPE9
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Tynan's Nissan Aurora responded
Thank you for sharing your experience! We're delighted that Rich provided excellent customer service and informed you of all the details. It's great that we could assist with a rental while the warranty work was completed. If you need anything else, we're here to help! Jacqueline Goldsboro - Customer Care Coordinator
Excellent service department.
Friendly and knowledgeable staff. My service advisor, Rich McAnally always goes above and beyond!
Friendly and knowledgeable staff. My service advisor, Rich McAnally always goes above and beyond!
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by MATLUTH
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Tynan's Nissan Aurora responded
Thank you so much for your wonderful feedback! We're happy to hear that you had an excellent experience with our service department and that Rich McAnally continues to go above and beyond for you. We truly appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator
Nice tech,fast work, impressive shop things a little
pricey, but thats the way of the world now. I would recommend this dealership
pricey, but thats the way of the world now. I would recommend this dealership
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2024 -
Tynan's Nissan Aurora responded
Thank you for your feedback! We appreciate your recommendation and look forward to assisting you again! Jacqueline Goldsboro - Customer Care Coordinator
I found this dealership to be very efficient.
Have the customer's well-being and communicating well with the customer
Have the customer's well-being and communicating well with the customer
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by SHARLAPOINTALAMEDA
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Tynan's Nissan Aurora responded
"Thank you for your thoughtful review! We're glad you found our dealership efficient and focused on your well-being If you need anything in the future, we're always here to help!" Jacqueline Goldsboro - Customer Care Coordinator
Excellent service!
I will always use their services and receive great quality at this site.
I will always use their services and receive great quality at this site.
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by TBJOHNSON19
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Tynan's Nissan Aurora responded
Thank you for your kind words! We're thrilled that you're consistently satisfied with our service and quality. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator
Uncomfortable and messy waiting room area.
Rude service cashiers and very robotic. Writer Rich was professional and efficient, the only plus here.
Rude service cashiers and very robotic. Writer Rich was professional and efficient, the only plus here.
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by SEB260
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Tynan's Nissan Aurora responded
Thank you for your feedback. We apologize for the discomfort in the waiting area and the experience with our service cashiers. We strive to offer a welcoming environment, and your comments will help us improve. We're glad to hear that Rich provided professional and efficient service—he’ll appreciate the recognition. Jacqueline Goldsboro - Customer Care Coordinator
Misdiagnosed problem.
Service department said to replace engine. NOT! Needed lifters and carburator adjustment/cleaning.
Service department said to replace engine. NOT! Needed lifters and carburator adjustment/cleaning.
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by GBSKINNER
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2024 -
Tynan's Nissan Aurora responded
I’m sorry to hear about your experience. It sounds frustrating to receive a misdiagnosis, especially involving something as major as an engine replacement. Thank you for sharing this feedback, as it helps us improve our services. We’re glad the issue was resolved with the lifters and carburetor adjustment. Jacqueline Goldsboro - Customer Care Coordinator
Rich was great to work with .
Addressed all my issues and went through to validate repairs were complete .
Addressed all my issues and went through to validate repairs were complete .
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by 5.HARMMER
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2024 -
Tynan's Nissan Aurora responded
Thank you for your feedback! We're glad Rich provided great service and thoroughly addressed all your concerns. It's important to us that repairs are fully validated, and we appreciate you sharing your experience! Jacqueline Goldsboro - Customer Care Coordinator
They back what sell.
Great place to do business very reliable and not afraid to talk with customers.
Great place to do business very reliable and not afraid to talk with customers.
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by George
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2024 -
Tynan's Nissan Aurora responded
Thank you for your kind words! We're delighted to hear that you find us reliable and approachable. We appreciate your trust in us and look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator
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