Had a great experience with Rich in service.
Drop off and pick up were quick and easy. And repairs were done very quickly. Thank you
Drop off and pick up were quick and easy. And repairs were done very quickly. Thank you
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by Kkochkon
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Tynan's Nissan Aurora responded
Hello Kkochkon,
It’s great to hear that your experience with Rich was smooth and efficient. Quick drop-off, pick-up, and fast repairs make for a hassle-free service visit. Thank you for your feedback.
they did a good job with the maintenance but no car wash
like I asked
like I asked
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by JDIKNIGHT5
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Tynan's Nissan Aurora responded
Hello JDIKNIGHT5,
It’s good to hear that the maintenance was done well, though it's unfortunate that the car wash wasn’t provided as requested. Hopefully, that can be addressed during your next visit. Be sure to mention this to the service manager. Thank you for your feedback, and for visiting Tynan's.
I was glad to get the help I needed.
They fixed my car, so far it's good. There was just a hiccup with a new technician but it was resolved.
They fixed my car, so far it's good. There was just a hiccup with a new technician but it was resolved.
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by PATIENT_GIVER21
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2025 -
Tynan's Nissan Aurora responded
Hello PATIENT_GIVER21,
I’m glad to hear that your car was fixed and is working well now. It’s great that the hiccup with the new technician was resolved quickly, ensuring everything went smoothly in the end. Thank you for your feedback, and for visiting Tynan's.
Thanks for the outstanding work as always!
Need my Titan to last at least another 200k miles!
Need my Titan to last at least another 200k miles!
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by SMITTY3233
Service Price Transparency
Jan 06, 2025 -
Tynan's Nissan Aurora responded
Hello SMITTY3233,
Thank you for your continued trust in us! We're so glad to hear you're happy with the work we’ve done on your Titan. We'll make sure to help keep it running strong for those next 200k miles! Looking forward to seeing you again for any future maintenance needs.
This dealership always makes me feel welcome and they
take good care of my car needs.
take good care of my car needs.
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by N.MONTEJANO1
Verified Customer
Verified Customer
Service Price Transparency
Jan 06, 2025 -
Tynan's Nissan Aurora responded
Hello N.MONTEJANO1,
Thank you for your kind words! We're so glad to hear that you always feel welcome and that we take good care of your car needs. Your continued trust in us means a lot, and we look forward to serving you for many more visits!
They were able to provide us with a car while we were
waiting to get our car back
waiting to get our car back
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by Rodriguezmed03
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alex Brasel
Jan 06, 2025 -
Tynan's Nissan Aurora responded
Hello Rodriguezmed03,
Thank you for your feedback! We're glad we could provide you with a car while you were waiting for your vehicle. We strive to make the process as convenient as possible for our customers, and we appreciate your trust in us.
Great communication and timely service.
Honest and trustworthy. I would recommend Tynan’s Nissan for all Nissan related service issues.
Honest and trustworthy. I would recommend Tynan’s Nissan for all Nissan related service issues.
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by RickRambone2025
Verified Customer
Verified Customer
Service Price Transparency
Jan 03, 2025 -
Tynan's Nissan Aurora responded
Hello RickRambone2025,
Thank you for the wonderful feedback! We're so happy to hear that you had a great experience with our communication and timely service. It's fantastic to know that you trust us for all your Nissan-related needs. We truly appreciate your recommendation and look forward to assisting you again in the future!
They did the job great but really kept trying to over
charge but then fixed it afterwards and made it back around the same price range
charge but then fixed it afterwards and made it back around the same price range
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by ANGELVERSANOP
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2024 -
Tynan's Nissan Aurora responded
Hello ANGELVERSANOP,
Thank you for your feedback. We’re glad the job was completed successfully and appreciate your patience while we resolved the pricing issue. Your satisfaction is important to us, and we’ll work on improving this aspect of our service. Thank you for sharing your feedback.
When I took my truck to get serviced, they supposedly
checked and filled all fluids. The next day I turned on my windshield wipers to wash my windshield and the reservoir was empty. So apparently they di
checked and filled all fluids. The next day I turned on my windshield wipers to wash my windshield and the reservoir was empty. So apparently they didn’t check and filled all fluids. They changed my transmission oil so far that seems to be ok.
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by ASANCHEZ720
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2025 -
Tynan's Nissan Aurora responded
Hello ASANCHEZ720,
Thank you for sharing your feedback. We sincerely apologize for the oversight with your windshield washer fluid. We take great pride in providing thorough service, and it's disappointing to hear we missed this detail. We’ll address this with our team to ensure this doesn't happen again. We’re glad to hear that the transmission oil change is working well, and we appreciate your understanding. We look forward to assisting you in the future.
I am a single, struggling teacher and have been loyal to
Nissan since 2016.
I had a flat tire a couple weeks ago and put my spare tire on so I would be able to drive and get it repaired. I thought the s
Nissan since 2016.
I had a flat tire a couple weeks ago and put my spare tire on so I would be able to drive and get it repaired. I thought the spare tire Nissan SOLD me was much smaller than the rest, but trusted that it would be okay, since I know littler about cars.
The next day, I drove 18 miles and my car started making noises and giving off a smell. I freaked out and called Roadside assistance to get my car and bring it to the closest shop.
It turns out, that the spare tire they SOLD ME, damaged my differential and axel because the wheel wasn't spinning due to the size difference. This costed me 4,000!!!!
I had a full inspection done when I had my oil change a month prior and I had no issues with my car.
I filed a case for Nissan to cover the differential and axel that happened because of them and "wonderful" Richard McAnally told me that no "goodwill" could be offered to me because I did not regularly get my maintanance done with them. Mind you, maintanance had nothing to do with a differential giving out. This was due to them giving me the wrong spare. Also, I had my last three oil changes done by them in 2023 so I was confused by that statement. They wouldn't even offer me a discount of any grace to what happened to my car BECAUSE OF THEM. Richard was beyond rude and did not care about what I was going through at all. I explained to him how detremental this cost would be on my life moving forward and he had no sympathy what-so-ever.
I almost brough my car to another shop before deciding with Nissan because they were WAY cheaper, nicer, and offered me a 10% teacher discount. I still went with Nissan hoping they would be kind and help me out when this was fully avoidable.
Nissan left a horrible taste in my mouth and I will never be purchasing a vehicle from them again.
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by HJN1C0LNOP
Verified Customer
Verified Customer
Service Price Transparency
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