Rich Hammond | Page 64

Customer Service orientated I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a re I love going to this dealership, from the beginning Rich Hammond has been great. He is very honest and tries to work with the customer to come to a resolution. The service department is also great to deal with, they have always fit me in to get things serviced. When ever there is a delay or they find something else wrong they come in the waiting room to discuss. Today when there was an issue that my Service adviser could not answer he went and found the person that could help me. As far as dealerships go this is the best. I was a long time Honda Auto-fair customer and they swayed me to the Mazda side More

by rhbranson Verified Customer Verified Customer

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The best dealership I have ever worked with! We had the pleasure of working with Rodger for the purchase of our new 2019 Mazda CX-5. Rodger was a fantastic low pressure sales representative. The We had the pleasure of working with Rodger for the purchase of our new 2019 Mazda CX-5. Rodger was a fantastic low pressure sales representative. The sales managers and all of the dealer staff that we met and worked with during the purchase, were a pleasure to deal with. We were even given a tour of the whole dealership and introduced to all the members of the service team. We can't say enough good things about our experience with this dealership. I see us buying all of our future vehicles from Werner Mazda in Manchester New Hampshire. More

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Very Dissappointing that our wheel was not fixed or replaced We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, whe We purchased insurance for dent, wheel damage ect... On our leased car. We brought in a wheel that was damaged months ago, never got a call, then, when I called to ask if it was fixed or replaced, Service said it was ready to go. Went to pick it up 10 days ago. No Repair or Replacement because it hit a curb!!! What else would normally damage a Wheel? VERY DISSATISFIED!!!!! Louis T Memolo General Contractor Inc. Probably the end of our Loyalty to Werner Mazda!!! Too bad, We were looking forward to Test Driving the Mazda 6 with newer more Powerful Turbo. A Toyota next time? More

by LOUISMEMOLO Verified Customer Verified Customer

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friendly, supportive sales great new vehicle, sales team, and experience,, looking forward to service end of dealership over the upcoming years. Got good deal, love the CX-5 an great new vehicle, sales team, and experience,, looking forward to service end of dealership over the upcoming years. Got good deal, love the CX-5 and its ride and comfort.. and options More

by dvdrost Verified Customer Verified Customer

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Simple, Fast, Easy! I was comfortable,from the moment we drove in. I researched all the cars on their website and knew which cars I wanted to test drive. My salesman, Dav I was comfortable,from the moment we drove in. I researched all the cars on their website and knew which cars I wanted to test drive. My salesman, David, was laid back and wasn't excitable like some salesman. I felt comfortable asking him questions and changing my mind a million times!!! After all the rest drives were done and I made my choice, the paperwork/financing process was so fast! While I was doing all that, the car was being cleaned for me. When they handed me the keys, David took the time to show me how everything worked, programmed everythin to my liking and made sure I was comfortable before driving off. I would go back in a heartbeat and recommend them to anyone looking for a new/used car! More

by torn67 Verified Customer Verified Customer

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Very Nice The salesman was very nice and helpful. My wife and I enjoyed working with him and we had no trouble arriving at a good price for the car. The salesman was very nice and helpful. My wife and I enjoyed working with him and we had no trouble arriving at a good price for the car. More

by husky Verified Customer Verified Customer

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No hassle My experience at Werner was missing all the pressure and hassle I've experienced everywhere else. I left feeling like I got the best deal on the car I My experience at Werner was missing all the pressure and hassle I've experienced everywhere else. I left feeling like I got the best deal on the car I wanted most. More

by Brian Verified Customer Verified Customer

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Amazing people and friendly staff! Very friendly staff. Went on a Sunday where they were short staffed. They were able to provide all information and financing options. Definitely recom Very friendly staff. Went on a Sunday where they were short staffed. They were able to provide all information and financing options. Definitely recommend the place! Thank you. Sana Ahmed More

by Sana A. Verified Customer Verified Customer

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Nice relaxed atmosphere no pressure sales persons. Love a small family dealership. We know each other as part of a family. Great staff in every department. No pressure sales person to hurry you in your Love a small family dealership. We know each other as part of a family. Great staff in every department. No pressure sales person to hurry you in your decision of purchase. More

by dsccats Verified Customer Verified Customer

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Great car buying experience We’ve bought 2 Mazda’s from Werner and had a great experience. Having shopped a couple of other dealers, the Price and service were the best around We’ve bought 2 Mazda’s from Werner and had a great experience. Having shopped a couple of other dealers, the Price and service were the best around More

by JCH Verified Customer Verified Customer

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