Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more745 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
745 Reviews of Rich Hammond
December 16, 2019
Love Werner Mazda! I love this dealer! I bought my Mazda 5 from here 5 years ago and traded it for a 2016 Mazda CX-9. Cameron was super accomodating, friendly, and commu I love this dealer! I bought my Mazda 5 from here 5 years ago and traded it for a 2016 Mazda CX-9. Cameron was super accomodating, friendly, and communicative. I had my hand held the whole time and Rich stepped in and helped when needed. I always feel welcome there and I'm treated as a valued customer. I love their customer service! More
Other Employees Tagged: Cameron Landry, Donna Coppola , Jay Trabucco
December 05, 2019
Great! Came in to look at a few used cars and ended up leaving with a 2019 cx-5 that I am in love with!!!! Great service and great team. I will definitely co Came in to look at a few used cars and ended up leaving with a 2019 cx-5 that I am in love with!!!! Great service and great team. I will definitely continue to make my purchase here :) More
Other Employees Tagged: Cameron Landry , Jay Trabucco
December 05, 2019
Werner Mazda is Fantastic Everyone at Werner Mazda was fantastic. I Wouldn’t think of going any where else! I love my new Mazda 5! Thank you Rich, Cameron and Jay! Everyone at Werner Mazda was fantastic. I Wouldn’t think of going any where else! I love my new Mazda 5! Thank you Rich, Cameron and Jay! More
Other Employees Tagged: Cameron Landry , Jay Trabucco
December 02, 2019
Very good experience Had a very good experience. Everybody we worked with was straight forward, easy to work with and very professional. I would recommend this dealership Had a very good experience. Everybody we worked with was straight forward, easy to work with and very professional. I would recommend this dealership to others I know. More
Other Employees Tagged: David Lee, Jay Trabucco
December 02, 2019
Excellent customer service My salesman David was great. He took so much time explaining in length about the cars we were looking at. The sales mgr and finance mgr were great a My salesman David was great. He took so much time explaining in length about the cars we were looking at. The sales mgr and finance mgr were great as well. Would highly recommend all 3 of them. More
Other Employees Tagged: David Lee, Jay Trabucco
December 02, 2019
Straightforward, friendly, honest service! We worked with Cameron and being our first time leasing, we had a lot of questions. We had done our research and the very first offer was an excellent We worked with Cameron and being our first time leasing, we had a lot of questions. We had done our research and the very first offer was an excellent one. Even our financial advisor agreed! Response was timely and I’ve already got a follow up scheduled to get to know some of the other features that I’m not that familiar with. I look forward to a continued good relationship with Werner’s! More
Other Employees Tagged: Cameron Landry , Jay Trabucco, Nick Flood
November 29, 2019
Awful. I walked in knowing the exact car I wanted to look at and test drive. Joe was an absolute jerk. He started out nice until of course the test drive was I walked in knowing the exact car I wanted to look at and test drive. Joe was an absolute jerk. He started out nice until of course the test drive was over and it was time to decide on the car. I was 90% sure I wanted that care so I put down a deposit of $500 which joe PROMISED me was refundable. Turns out the deposit was not refundable at all, and had I not decided on that car I would have been screwed out of $500. I was also told the few little scratches my used car had would be fixed before purchase and that was also a lie. When I had my aunt talk to Joe on the phone because this is my first big purchase and I felt as though Joe took advantage of that, he became nasty with her. Had this not been a good deal on a car I would not have gone back and made the purchase. I hope Joe gets 0% of the commission off of this sale. He didn’t do any selling, as I already knew what I wanted. Once my Aunt has to go back and forth with the manager and Joe and we went in to sign and pick up the car, we were treated pretty poorly. Definitely would never go back, not even to get work done. More
Other Employees Tagged: Joseph Murphy , Jay Trabucco
November 29, 2019
Great experience! No pressure! Friendly! All the staff were very helpful and there was no pressure. They just provided information. They were very friendly and down to earth. I believe I got All the staff were very helpful and there was no pressure. They just provided information. They were very friendly and down to earth. I believe I got a great deal. David Lee was great and came in multiple times on his day off to help with our purchase. Would definitely recommend this dealership to a friend! More
Other Employees Tagged: David Lee, Jay Trabucco
November 29, 2019
great service My wife and I had a great experience. This is our 2nd car purchased here. Will recommend to friends. Thank you to the staff at Werner. My wife and I had a great experience. This is our 2nd car purchased here. Will recommend to friends. Thank you to the staff at Werner. More
Other Employees Tagged: Robert Hering , Jay Trabucco
November 26, 2019
They go above and beyond! BEST dealership I’ve ever worked with. We moved out of state but we still go back to them for our cars! They tracked down the exact car we wanted from a different state, had i worked with. We moved out of state but we still go back to them for our cars! They tracked down the exact car we wanted from a different state, had it delivered and took our two cars as trades. They also offered out-of-state maintenance when the new car got cranky in the snow. I cannot say enough about how professional, knowledgeable and un-pushy these folks are. I would use this dealership for every car I ever purchase in the future. Check them out, you won’t be sorry! More
Other Employees Tagged: Cameron Landry , Jay Trabucco, Rachel in parts. 5/5 awesome!

