Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more745 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
745 Reviews of Rich Hammond
March 05, 2020
First Service I was able to get in quickly and at my convenience and the service was done within the time they gave me.This is my 3rd Mazda and have had no complain I was able to get in quickly and at my convenience and the service was done within the time they gave me.This is my 3rd Mazda and have had no complaints with Werner Mazda. More
Other Employees Tagged: Cameron Landry
March 03, 2020
Leased Mazda CX-5 for a good rate I have trade-in my Honda accord and lease Mazda cx-5 for a good rate. Cameron and Rich were good and able to give the rate I was looking for. Overall, I have trade-in my Honda accord and lease Mazda cx-5 for a good rate. Cameron and Rich were good and able to give the rate I was looking for. Overall, it was a good experience getting a car from Werner Mazda. They are very responsive, no issues so far. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 25, 2020
Stress-free buying experience Rob Hering was y sales representative and he made the process very easy. He took the time to answer all my questions, was very knowledgeable, and cou Rob Hering was y sales representative and he made the process very easy. He took the time to answer all my questions, was very knowledgeable, and courteous. More
Other Employees Tagged: Robert Hering , Jay Trabucco
February 25, 2020
Pleasant dealership experience Rich the General Sales Manager was exceptionally helpful and informative from my first phone call into the dealership (which he answered) to the closi Rich the General Sales Manager was exceptionally helpful and informative from my first phone call into the dealership (which he answered) to the closing of my new vehicle. Jay was great with walking me through the details and nuances of my lease (my first one ever) making the singing process a enjoyable experience. Cameron went above and beyond and spent 45 plus minutes assisting me with my Android Play! Roger went out of his way to help me with 4 test drives. 2 CX-30 and 2 CX-5 test drives (the CX-5 won). Thank you Werner Mazda, Ken More
Other Employees Tagged: Cameron Landry , Jay Trabucco, Roger Turnquist
February 22, 2020
Great experience. The salesperson and finance people were fantastic. Friendly and made the experience easy and hastlefree. I would definitely choose werner mazda again. Thank you were fantastic. Friendly and made the experience easy and hastlefree. I would definitely choose werner mazda again. Thank you More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 20, 2020
The whole process could not have gone smoother. The time from when I arrived until I left with my car was less than 2 hours. from when I arrived until I left with my car was less than 2 hours. More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 17, 2020
Contacted the dealer over the internet. Set up a time to come in. Negotiation was fair and easy. I would definitely purchase another car from Warner Mazda come in. Negotiation was fair and easy. I would definitely purchase another car from Warner Mazda More
Other Employees Tagged: David Lee, Jay Trabucco
February 15, 2020
Drove from Worcester, MA for a 2017 Nissan Maxima SL. This was the smoothest experience I've ever had purchasing a car. I'm usually very skeptical when it comes to purchasing from big dealerships but Rob This was the smoothest experience I've ever had purchasing a car. I'm usually very skeptical when it comes to purchasing from big dealerships but Rob & Richard were very upfront & honest with pricing from the very beginning. They never tried to throw in any hidden fees & even went as far as knocking off a couple hundred after dropping the price 2k. I would recommend this dealership to EVERY & ANYone looking to purchase a vehicle without feeling like you got played. I'm VERY satisfied with my purchase & would come back if I ever needed to purchase another vehicle. Excellent service! More
Other Employees Tagged: Robert Hering
February 13, 2020
The Werner team was amazing. Cameron, Rich & Jay made it a very seemless and enjoyable experience. my loyalty has definitely been earned!! They rock!!!! Maureen a very seemless and enjoyable experience. my loyalty has definitely been earned!! They rock!!!! Maureen More
Other Employees Tagged: Cameron Landry , Jay Trabucco
February 11, 2020
I had my vehicle towed to Werner and Dylan reached out to me before I could call. Proactive, courteous service. Dylan and the service department did everything they said they would. Loaner was provided for m me before I could call. Proactive, courteous service. Dylan and the service department did everything they said they would. Loaner was provided for my convenience. Thank you. More
Other Employees Tagged: Dylan Gallagher - 5 stars
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