Rich Garland | Page 8

My wife and I bought 2 cars at Zeigler chevy at the same time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall time, I took my 2024 Traverse in to have them fix the rear seat headrest, I was there for almost 1 hr and they come back and said oh that is a recall and we do not have the parts (do not know why it took so long for that). then when I went to leave my drivers seat was pulled up and my back rest was laying down, (not the way I left it), then I take my Traverse in for it's first oil change and I had made an appointment the week before and when I get to the dealership they tell me I do not have an appointment, and all the person did was say "oh well sorry" and walked away, I called the service manager and He finnially called me back and after a conversation he said bring it right back and they would get it done, then when I do get back to the dealership the service manager was on the phone and he said just go set down and he would get it taken care of, so I waited another hour to get the oil changed and the service manager comes in and hands me the paperwork and says your cars is parked out there, and walks away, at no time did the service manager or anyone else come talk to me about what had happened, there customer service is worthless they just don't care about customers. I would give a negative score if I could. More

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Always excellent customer service and experience. Thank you so much!!! It's always positive feedback by me. Thank you so much!!! It's always positive feedback by me. More

by SEATTLESANDRA Verified Customer Verified Customer

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Sold me a very bad car. Been in shop 3 times. So disappointed. Not happy Been in shop 3 times. So disappointed. Not happy More

by edochoa1974 Verified Customer Verified Customer

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The car was finished as scheduled it was finished early. The price was what was quoted The price was what was quoted More

by delaval20 Verified Customer Verified Customer

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Great service and good sales person. Had a good experience purchasing our new vehicle. Would recommend and come back for our next purchase. Had a good experience purchasing our new vehicle. Would recommend and come back for our next purchase. More

by evazquez28 Verified Customer Verified Customer

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I had a very good experience on my last visit to the service dept. Thank you service dept. Thank you More

by Jackson Verified Customer Verified Customer

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Excellent service, very professional. They went above and beyond my expectations. The staff was very friendly and provided professional service. They went above and beyond my expectations. The staff was very friendly and provided professional service. More

by castillomariofranchesco Verified Customer Verified Customer

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Rich Garland and the technicians took excellent care of me. Sorry Service properly cleaned and returned immaculate. Thank you again, Rich. me. Sorry Service properly cleaned and returned immaculate. Thank you again, Rich. More

by mark car Verified Customer Verified Customer

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I've gotten three cars from this dealership and they never tried to get me to upgrade I told them what I wanted and they never tried to sell me something I didn't want never tried to get me to upgrade I told them what I wanted and they never tried to sell me something I didn't want More

by sorejaw95 Verified Customer Verified Customer

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I was pleased. They were helpful and competent and explained things well. I have been going to them for a long time. They were helpful and competent and explained things well. I have been going to them for a long time. More

by NELLSCHATZ Verified Customer Verified Customer

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