Rich Garland
Rich Garland at Zeigler Chevrolet

Rich Garland | Page 5

Service Manager

Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

4.6
227 Reviews
4.6

227 Reviews

Write a Review

227 Reviews of Rich Garland

March 21, 2025

Dealership Rating
Employee Rating

Thanks for great service was a little upset about having to go to payment desk and be told I have to pay for the oil change when I bought the truck I have plan for free oil changes up to 42000 miles More

by molman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Zeigler Chevrolet responded

Hello, Thank you for sharing your feedback. We are glad to know that you were provided with great service, and if you would like to discuss your review further regarding oil changes, please contact us. Rick Botic - General Manager rickbotic@zeigler.com 773-304-7720

March 12, 2025

Dealership Rating
Employee Rating

Dealership did a good job fixing my truck. They washed it gave it back to me. The weight wasn’t too long. More

by skoobey66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman

Mar 12, 2025

Zeigler Chevrolet responded

Glad to hear you’re satisfied with your truck repairs and service at Zeigler Chevrolet. Appreciate the feedback.

March 02, 2025

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Employee Rating

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was complete More

by JIM.GALE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Zeigler Chevrolet responded

Thank you, Jim. Our team is always committed to providing excellent communication and service. We're glad the process went smoothly for you at Zeigler Chevrolet.

Mar 02, 2025

JIM.GALE1 responded

I worked with Rich Garland, the service advisor. All information provided. Both estimate and diagnosis were updated as the process went on. Excellent communication was ongoing. The work was completed at the price estimated and at the time promised. It was a pleasure working with Rich. Thank you Jim Gale

February 28, 2025

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I have not been helped in anyway with the situation with my car. I will not be returning to zeigler. Worst experience I’ve had with a dealership More

by sanchezyessenia76
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DAS Reputation Management

Mar 01, 2025

Zeigler Chevrolet responded

Hello, Please know your feedback is very important to us. I would like the chance to speak with you and learn more about your experience with our Service Team regarding the status of your vehicle. Whenever you're able, please reach out to me directly so we may discuss this in greater detail. Best regards, Resad Rick Botic General Manager Zeigler Chevrolet of Schaumburg 1230 E Golf Road Schaumburg IL 60173 RickBotic@zeigler.com Mobile 773-304-7720

February 28, 2025

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Employee Rating

Excellent customer service and attention to detail. Care for their customers. Great service and timely communication. More

by evan.moy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman

Mar 01, 2025

Zeigler Chevrolet responded

Thank you for your kind words about Zeigler Chevrolet. We wish you well.

February 23, 2025

Dealership Rating
Employee Rating

The service agent, Rich, was very nice and helpful. He returned my calls and kept me informed. Rebecca, she was in charge of my car loaner, very nice to work with. More

by danptravers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca

Feb 24, 2025

Zeigler Chevrolet responded

Thanks for acknowledging our team at Zeigler Chevrolet. We're glad to hear they assisted you well. Reach out if there's anything more we can do.

February 22, 2025

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Employee Rating

Held my car for three days in service for a check engine light. when I got it back, there was no diagnosis More

by sfm313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lars Backman , Kelsey Maksymowicz

February 20, 2025

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Employee Rating

Rich Garland is a very professional honest person. Also very knowledgeable of the product always vehicles returned clean and there’s never any extra charges of things explained upfront excellent excel More

by mark car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Zeigler Chevrolet responded

Thank you for sharing your experience with our team at Zeigler Chevrolet. We're glad to hear you've appreciated the professionalism and clarity offered during your visit. Wishing you happy driving ahead!

February 07, 2025

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Employee Rating

Fix my car in a timely fashion and very honest with the work and very nice environment... More

by Whitesox09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman

Feb 08, 2025

Zeigler Chevrolet responded

We appreciate your kind words and are glad you enjoyed the environment at Zeigler Chevrolet. If there's any other way we can assist, feel free to reach out.

January 29, 2025

Dealership Rating
Employee Rating

i went for repair of enginer power reduce my car is under service contract they do not honour their own contract and charge for repair when i went home same faulth appair next day More

by waqar92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025

Zeigler Chevrolet responded

Hello, we deeply apologize for any inconvenience. We would like to look deeper into what happened on your visit. Please give our Customer relations director, Tristen, a call & she will be happy to assist you. Her number is 847-908-3952

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