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224 Reviews of Rich Garland
Verified Customer
July 31, 2023
Everything okay, regardless of schedule who. had taken the appointment should waited until results were given about condition of the vehicle. Theirs more.cann't think. had taken the appointment should waited until results were given about condition of the vehicle. Theirs more.cann't think. More
by ebusta7719
July 26, 2023
I’m ALWAYS satisfied with Zeigler in Schaumburg. I’m treated well. They are so informative and helpful. I’m just sooo pleased just like I was with my first automobile that I brought from this de I’m treated well. They are so informative and helpful. I’m just sooo pleased just like I was with my first automobile that I brought from this dealership. KEEP the excellent work up. More
by NUTALLRUTH
Other Employees Tagged: Lars Backman , Char Beach, Jim Dimas, Gary Prim, Bill Protas
July 24, 2023
poor service, i booked an appointment for - tire alignment and an oil change. When i got there they said they couldn't do the tire alignment. other than that i had no issues alignment and an oil change. When i got there they said they couldn't do the tire alignment. other than that i had no issues More
by TOMMY196200
July 22, 2023
The attention at my Equinox's first service was quick, precise and totally satisfactory. I will attend all my car service appointments a Ziegler's precise and totally satisfactory. I will attend all my car service appointments a Ziegler's More
by FRANMACHA
Other Employees Tagged: Lars Backman , Char Beach, Jim Dimas, Gary Prim, Bill Protas
July 19, 2023
I purchased a pre owned 2020 escalade w/ 20k miles, with extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues extended warranty. Problems with verbal navigation, the handle door locks, the step to enter / exit the vehicle, and seat cool/warm have been issues. The service manager noted my concerns and assigned a service person to address the issues. The 1st time I brought the vehicle in the problem with navigation was unable to be duplicated. The door locks were reported to be adjusted. I returned the following day and demonstrated to the service person the problem. They investigated and said the problem was with Lojack and that was supposedly corrected. The last time I brought the vehicle in a similar response was given - duplication of the concerns were not present. I am not sure what else to do. I spent a lot of money for the vehicle and I would like it to function without these issues. More
by MAKLTD
January 31, 2023
Worst dealership ever. Purchased a car there in 2015. Paid for a new transmission due to it being out of warranty. That transmission blew out in 7 weeks. Ziegler said th Purchased a car there in 2015. Paid for a new transmission due to it being out of warranty. That transmission blew out in 7 weeks. Ziegler said the new transmission was under warranty for another 100,000 miles. It took “2 months”to evaluate the problem and then had the gall to charge me a $179.00 inspection fee for a repair that was under warranty. They suck you in with good sales services and then hang you out to dry with their service department. I bought two cars there. NEVER AGAIN.! More
by Just2hot
Other Employees Tagged: Bill Protas
November 09, 2021
I was there for a oil change on 11/06/21Great experience I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 I was there for a oil change on 11/06/21 Great experience very well organized and clean place,friendly worker…Rich was great 👍 More
by Luz
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