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Rich Garland
Rich Garland at Zeigler Chevrolet

Rich Garland | Page 22

Service Manager

Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

4.6
227 Reviews
4.6

227 Reviews

Write a Review

227 Reviews of Rich Garland

August 04, 2023

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Employee Rating

We brought our car in yesterday, 08/03/23. We brought it in for them to correctly fix our brakes. This is the fourth time. We call, no one calls us back. We need the car for Monday as my wife More

by banraninil
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Employee was fired. No other name was given.

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Aug 04, 2023

Zeigler Chevrolet responded

Good Afternoon, We spoke with the service technician, and we will be calling you shortly. Your vehicle is done, and ready to be picked up :) Thank you so much for your patience.

August 04, 2023

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Employee Rating

I bought my car one year ago, and the experience was great. I just brought it in for the first oil change, and the service is still great! More

by ANTHONY.ADRIANO.AVELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2023

Zeigler Chevrolet responded

Thank you so much for choosing Zeigler as your vehicle destination! We greatly appreciate your business! We look forward to servicing your vehicle again in the future!

August 03, 2023

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Employee Rating

Car is in for the 3rd time for the same reason. Still not fixed. Been 6 days with no update More

by gymbratsarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 03, 2023

Zeigler Chevrolet responded

Hello! We are terribly sorry to hear about your situation, and would love to reach out to make it right! Could you please reach out to our Customer Relations Director, her name is Tristen, and you can reach her at 630-349-5300. Tristen will be happy to set the appointment for you!

August 03, 2023

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Employee Rating

It was the best experience. Other dealerships turned me away but not ziegler , the wouldn't give up until they found me a car. More

by MZJACKSON4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2023

Zeigler Chevrolet responded

Thank you so much for your amazing review! We greatly appreciate you sharing your amazing story with us!! We are so thankful to have such wonderful customers! Drive safe on the road ahead!!

July 31, 2023

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Employee Rating

Everything okay, regardless of schedule who. had taken the appointment should waited until results were given about condition of the vehicle. Theirs more.cann't think. More

by ebusta7719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2023

Zeigler Chevrolet responded

We apologize for any convenience, and we have addressed your concern with our team to make sure they are staying on top of the availability of our vehicles! Thank you for your business & patience with us!

July 26, 2023

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I’m ALWAYS satisfied with Zeigler in Schaumburg. I’m treated well. They are so informative and helpful. I’m just sooo pleased just like I was with my first automobile that I brought from this de More

by NUTALLRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Char Beach, Jim Dimas, Gary Prim, Bill Protas

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Aug 02, 2023

Zeigler Chevrolet responded

Thank you so much for being such a wonderful customer! We are so happy to have you as a customer! We cannot wait to see you again soon!

July 26, 2023

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Employee Rating

The service was smooth and easy. Everyone was very friendly and the car was ready on time. More

by kerryrick4e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2023

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

Aug 02, 2023

kerryrick4e responded

Excellent customer service, communicative, free water and popcorn. What more can you ask for?

July 24, 2023

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Employee Rating

poor service, i booked an appointment for - tire alignment and an oil change. When i got there they said they couldn't do the tire alignment. other than that i had no issues More

by TOMMY196200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 02, 2023

Zeigler Chevrolet responded

Hello Tommy, We apologize that the tire rotation service was unavailable the day you brought your vehicle in. We were renovating the part of the shop that had the alignment system apart of that. We would be happy to have you back in to complete the service! We apologize for any inconvenience.

July 23, 2023

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Employee Rating

Rich was not in on Friday I waited for almost 2hrs for an oil change More

by LSPASSARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 02, 2023

Zeigler Chevrolet responded

Good Afternoon, We apologize for the slow service. We just hired more technicians this week to make sure all our customers have quick & easy service! We recommend making an appointment and being on time. We schedule oil change back to back like a doctors office, and once someone is late it slows down the process. Thank you for choosing Zeigler!

Aug 03, 2023

LSPASSARELLI responded

waited 2hrs for oil change. Rich was not in that day

July 22, 2023

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Employee Rating

The attention at my Equinox's first service was quick, precise and totally satisfactory. I will attend all my car service appointments a Ziegler's More

by FRANMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Char Beach, Jim Dimas, Gary Prim, Bill Protas

Report | Print
Aug 02, 2023

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We take pride in fast & easy service for all our customers! Thank you so much for choosing Zeigler as your vehicle destination!

Aug 02, 2023

FRANMACHA responded

Again, thanks for providing a Class A service for my Chevrolet Equinox. Ziegler Schaumburg is and it will be my preferred place fkr raking care of my Equinox for sure.

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