Rich Garland
Rich Garland at Zeigler Chevrolet

Rich Garland | Page 20

Service Manager

Zeigler Chevrolet

1230 E Golf Rd
Schaumburg, IL 60173

4.6
229 Reviews
4.6

229 Reviews

Write a Review

229 Reviews of Rich Garland

September 11, 2023

Dealership Rating
Employee Rating

Nice job on oil change very quickly and nice no issues. Thank you Rich for everything More

by sail110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2023

Zeigler Chevrolet responded

Thank you so much for the wonderful review! We greatly appreciate your business!

September 09, 2023

Dealership Rating
Employee Rating

Lack of communication between service advisor and me. This is the second time July 13th was the first time same thing happened. More

by JACQUET5363
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott service advisor terrible communication or lack thereof

Sep 12, 2023

Zeigler Chevrolet responded

We apologize for any inconvenience, we have informed our service director, lars, about your situation. Please feel free to reach out to our customer relation director if you need any help. There number is 630-349-5300

September 07, 2023

Dealership Rating
Employee Rating

Great service advisor meets you at the door and will keep you advised as to how the service/repairs are going. No pressure for additional services. Good service personal. Clean and comfortable waiting ar More

by robert_norton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Sep 12, 2023

Zeigler Chevrolet responded

We are so happy that our service department could help you out! We greatly appreciate your business!

September 07, 2023

Dealership Rating
Employee Rating

it was good, in time, on scheduler with reminder , all stuff was completed as expected More

by Paul
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas

Sep 07, 2023

Zeigler Chevrolet responded

Thank you so much for your 5 star review! We are so happy that our staff could help you out & make sure that service run smooth for your vehicle! We look forward to seeing you again soon!!

September 07, 2023

Dealership Rating
Employee Rating

Been dealing with the Service Department ever since the Saturn dealership closed. The service advisors are very courteous and knowledgeable. Always a good experience. More

by KTBAILEY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business!

September 06, 2023

Dealership Rating
Employee Rating

As expected. Do not like the many emails coming from sales or marketing (internet concierge). More

by stacyleavitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lars Backman

Sep 07, 2023

Zeigler Chevrolet responded

Thank you for choosing Zeigler as your vehicle destination. We appreciate the feedback, and will try to cut back on the emails. We apologize for any inconvenience

September 05, 2023

Dealership Rating
Employee Rating

Other than the long wait, I always take my vehicle there and will again, definitely More

by phillip.schildgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Zeigler Chevrolet responded

Thank you so much for your review! We apologize for the wait, and will be talking to the staff about quick service. We greatly appreciate your business!

September 01, 2023

Dealership Rating
Employee Rating

We are very happy with this dealership and service department. And our salesperson Penny is awesome. More

by NOODLESMMMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Penny Perez, Juanita and Dawn were very nice

Sep 05, 2023

Zeigler Chevrolet responded

We are so happy thank Penny could help you out & find the perfect vehicle! Our service department is awesome, and we are so glad you chose us as your vehicle destination!

August 30, 2023

Dealership Rating
Employee Rating

Ill never patronize this dealership again. Wasted my time with a Lojack that was never hooked up. Had to go to two different Zeigler dealerships to finally get it taken out. For your sake t More

by Adam Frisby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lars Backman , Dan Alliare, Tony Delazio, Jim Dimas, Ken Montijo, Sam Odeh, Bill Protas, Darius Shams, Stephanie Urrutia

Aug 30, 2023

Zeigler Chevrolet responded

Hello Adam, We apologize for any inconveniences. Can you please give the customer relations director a call back at your earliest convenience, she did just leave a voicemail for you on your cell phone.

August 30, 2023

Dealership Rating
Employee Rating

Very courteous, and on time as promised. easy to schedule appointment. only place that works on my car. More

by CRUZ31307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Zeigler Chevrolet responded

Thank you so much for your wonderful review! We greatly appreciate your business! Thank you so much for choosing Zeigler

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