227 Reviews of Rich Garland
January 26, 2024
Took an hour for my oil to be topped off, checking for possible leak seems excessive possible leak seems excessive More
Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas
January 18, 2024
The quality of service here is always good and I am always taken on time and the car is returned in a quick manner. All of the service managers and staff are very friendly and helpful. However this tim always taken on time and the car is returned in a quick manner. All of the service managers and staff are very friendly and helpful. However this time the shuttle was not available which is disappointing since I had noted that I needed it. More
Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas
December 30, 2023
Got in and out for my scheduled appointment in a reasonable amount of time. Very happy with them. reasonable amount of time. Very happy with them. More
Other Employees Tagged: Lars Backman , Jim Dimas, Bill Protas
December 27, 2023
Rich provided the poorest dealership experience with disrespectful customer service. I wouldn't advise friends and family to choose this dealership. Rich was impolite, neglected my vehicle issue, and ex disrespectful customer service. I wouldn't advise friends and family to choose this dealership. Rich was impolite, neglected my vehicle issue, and exacerbated the situation. Beware of their tactics; they might lure you in for an oil change, only for car issues to arise shortly afterward. Trust is a concern here, and I recommend avoiding this place. More
December 08, 2023
Excellent customer service from the manager in the service department, I wasn't really satisfied with my service until he stepped in and helped me with a couple of issues, and because of him I will be service department, I wasn't really satisfied with my service until he stepped in and helped me with a couple of issues, and because of him I will be returning. More
December 05, 2023
Richard and Kaitlyn were fantastic. From the ease of setting appointment to the courtesy shuttle everything was perfect. All the work was done on time and exactly as promised. From the ease of setting appointment to the courtesy shuttle everything was perfect. All the work was done on time and exactly as promised. More
Other Employees Tagged: Kaitlyn
December 04, 2023
Rich called me and told me exactly what needed to be done on my car and how much it would cost. It took a little longer than originally thought to fix, and Rich called as soon as it was done. on my car and how much it would cost. It took a little longer than originally thought to fix, and Rich called as soon as it was done. More
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