Rich Allen | Page 2

I would recommend your dealership to anyone for any type of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lad of vehicle you sell. I've been very happy with everyone except when I brought our Jeep in for my first "No Charge" oil change, I asked the young lady behind the counter if she could get someone to help me figure out how to move the 4 wheel drive stick into 4 high and 4 low. My wife has been having a problem doing this, so I asked if someone could show me how to do it. The young lady that was behind the counter said I have to be on dirt before I can put it into 4 wheel drive. That's nuts and I told her (that would mean I would have to go to a dirt road to change into 4 wheel drive). I said, all I want is for someone to take 2 minutes and show me how to move the 4 wheel stick shift into 4 wheel drive. She said she didn't have anyone to help me. So I walked into the showroom, and saw the General Mngr. I remembered him from when we purchased the Jeep a year ago. He was very helpful, and got a Salesperson that didn't have a customer to show me. The Salesperson showed me, it took 2 minutes and that is all I wanted. I thanked him, shook his hand and was done. So I really appreciate everyone at your dealership, including our original salesperson Rich, except I wasn't real happy the young lady behind the counter didn't help me (Our Jeep is a very expensive vehicle, and we also put $4000 down!) I didn't deal with Jim Solomon in Service, I only dealt with the young lady to the left at the Service Counter, so I'm giving him 5 stars! Thanks so much! More

by WHITETAIL111 Verified Customer Verified Customer

Report | Print

They were an excellent group of people to work with, and I felt confident about buying a car. They made the process painless and effortless. I would definitely return there for more Business. Jason Coles I felt confident about buying a car. They made the process painless and effortless. I would definitely return there for more Business. Jason Coles More

Report | Print

Rich and Anthony were great. Process was easy. Deal was right. Would definitely do business there in the future. Thanks again! Process was easy. Deal was right. Would definitely do business there in the future. Thanks again! More

Report | Print

I had a good experience. No issues at all. Everything was explained in detail. Thanks! No issues at all. Everything was explained in detail. Thanks! More

Report | Print

Rich was friendly and helpful and took us on several test drives to compare two different versions of the Jeep we were looking at. He answered a lot of questions we had about the Jeep brand. Anthony was gr drives to compare two different versions of the Jeep we were looking at. He answered a lot of questions we had about the Jeep brand. Anthony was great to work with and really went out of his way to make sure the deal got done. Both made sure our car was ready for pick up first thing on Saturday morning as promised. Have been told I would receive calls about satisfaction, etc. but haven't yet. More

Report | Print

Years ago I swore never to step foot into Pellegrino again after a horrible experience. Years later I was looking for my 1st wrangler and received a phone call from Russell. After explaining my experien again after a horrible experience. Years later I was looking for my 1st wrangler and received a phone call from Russell. After explaining my experience he asked me to give him a chance. I reluctantly did and since then I have purchased 5 vehicles from the team and my oldest daughter the week before purchased her 1st vehicle at Pellegrino. I’ve kept them honest and have explored other dealerships each time and NO ONE has been able to match any deal. From Russell to Anthony to Patrick I can not ask for anything more. I can call them at anytime and they are happy to answer any questions and help. I wouldn’t and will not go anywhere else as long as they are there. More

Report | Print

Very kind helpful quick service would very much go back again very clean and neat again very clean and neat More

by GRIZZSPOTT Verified Customer Verified Customer

Report | Print

Everyone was Great! Rich, Anthony, Brian were professional, genuine and very hospitable. Thanks so much! Best Regards- Christian Rich, Anthony, Brian were professional, genuine and very hospitable. Thanks so much! Best Regards- Christian More

Report | Print

Appreciate how honest and open they were. Very friendly atmosphere and worked with me every step of the way. Highly recommend. Very friendly atmosphere and worked with me every step of the way. Highly recommend. More

by Jeep345 Verified Customer Verified Customer

Report | Print

I had a great experience with Pellegrino they were very efficient and very helpful I can't thank them enough especially Rich Allen. efficient and very helpful I can't thank them enough especially Rich Allen. More

Report | Print