Rhett Ballard

Airpark Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share this, Bryanb! It's great to hear that Kyle has been a trusted resource for you and your vehicles over the past year. We're glad to have him on our team, and we look forward to continuing to take care of you and your vehicles.

Airpark Chrysler Jeep Dodge RAM responded

Your positive experience means a lot to us, and we are so glad to hear that our sales and service team made the process easy and comfortable for you. It is great to know that you felt that family feel while also getting the professional service and wide inventory selection you were looking for. We hope to see you again whenever you need us!

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your review, Alorduy40! It is great to hear that our sales, finance, and service teams all made a positive impression during your Ram purchase. We take pride in working together to give our customers a smooth and enjoyable experience from start to finish. Enjoy every mile in your new Ram, and we look forward to serving you again in the future!

Airpark Chrysler Jeep Dodge RAM responded

We are honored to hear that your experience with us was such a positive one. It means a lot to know that our service team made you feel well taken care of. We look forward to welcoming you back the next time you need anything.

Airpark Chrysler Jeep Dodge RAM responded

We are disappointed to hear about your concerns regarding your vehicle purchase and understand the importance of vehicle safety, transparency, and addressing customer concerns. We take feedback regarding the purchasing experience seriously and recognize the importance of clear communication and appropriate follow-through. We would appreciate the opportunity to discuss your concerns further. Please contact Rhett Ballard, our Sales Manager, at RBallard01@vtaig.com.

Airpark Chrysler Jeep Dodge RAM responded

We are disappointed to hear about the concerns that remained after your recent service visit. We understand the importance of resolving issues thoroughly and providing customers with confidence in the work performed on their vehicle. We recognize how concerning it can be when warning lights remain illuminated after additional diagnostic efforts. Please contact John Hale, our Service Manager, at (480)-607-8580 so we can learn more about your experience and discuss your concerns further.

Airpark Chrysler Jeep Dodge RAM responded

We understand your concerns regarding having to return multiple times for the same fuel pump issue and the amount of time your vehicle was in service. We understand the importance of properly addressing repair concerns and providing clear communication and reasonable expectations throughout the service process. Please contact John Hale, our Service Manager, at (480)-607-8580 so we can review your concerns and discuss this further.