Rey Almonte | Page 101

Sport Mazda responded

Stella, It was very nice of you to make the point about truth in advertising. I can tell that was important to you, and I am sure it is important to many readers. We have tried to make the transition between website/online and the dealership as transparent as possible. It is very important to us that what you see before you arrive is what you get when you are here. I am so glad you are our customer and that you chose Sport Mazda for your car. Wishing you continued enjoyment for many, many miles. Jay Mealey, GM/Owner

Sport Mazda responded

Kochumon, Thank you for choosing Sport Mazda for your new car. Please enjoy it for years to come and we look forward to you returning for your next car. Very glad that Corey Webb provided a good buying experience for you. Sorry for the misunderstanding in Finance. Every customer is provided an envelope with a copy of everything that is signed and or included in their purchase paperwork. Thank you again and thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Nelson, While I am happy to hear your returned for your second new Mazda from us, I am even happier to hear that you received a great buying experience both times. Of course, the staff that you named made that happen for you. Barby Irby, Frederick Trinidad, Edwin Acevedo and Rey Almonte are all part of a great Sales and Finance Team. Nick Radoslavov is a fine Service Advisor in the Service Center. They are all specialists who know their cars and how to make the visit enjoyable and successful for their customers. I thank you so much for the Trust you have shown in Sport Mazda. A loyal customer like yourself is very critical to our success. So glad you chose your Sport Mazda family for this Mazda and we all wish you many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

dsndrs, It was our pleasure to provide you the service you deserve and should expect every time you visit our dealership. Alex Stinvil, your salesperson is one member of our great sales team that provides a car buying experience, unigue to Sport Mazda. Rey Almonte, Finance Mgr, is a highly qualified professional who really makes the many finance options available to our customers and the benefits easily understood. Welcome to our Sport Mazda family, we are proud to have you as our customer. Enjoy your new Mazda and thank you for the many kind words. Jay Mealey, GM/Owner

Sport Mazda responded

Johnny Boca, Because of wonderful customers like yourselves, Sport Mazda was just named the Dealerrater Mazda Dealer of the Year for the United States for the third year in a row. I appreciate very much choosing my dealership even though we are more than three hours away. I am proud that you feel it was worth the trip and that you would recommend us to others. We try very hard for the experience to be about the customer. We listen to and then work hard to get the customer What They Want. I know that Brian made sure that you were treated very well, just as you deserved. Thank you again for your review and for being our customer. Wish you 36 months of safe and fun Mazda driving and we will awaiting your return for your next new Mazda. Welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

Ivonne, That you enjoyed your visit to my dealership and that Delvin Lliteras, your salesman, provided you a buying experience you enjoyed is something we strive for every day. Customers should feel good about the people they deal with and I am confident I have one of friendliest and most caring staff that I have ever seen in my many years. It sounds like with Rey Almonte's (finance) assistance, you received all of the information you needed. Thank you for your purchase and the nice words you had to say about my staff and your experience. Please enjoy many safe and happy miles in your new Mazda. Jay Mealey, GM/Owner Sport Mazda

Sport Mazda responded

It was our pleasure that you chose to buy your car from Sport Mazda. I know that Mark Cappetta and Corey Webb made sure that your visit was as enjoyable as it was successful. They are both great guys who really give their best for each and every customer. Thank you for returning for another car from Sport Mazda and we are certainly happy that you are our customer. Thank you for your purchase and for the photo that you provided. Please enjoy your new car. Jay Mealey, GM/Owner

Sport Mazda responded

Husky, Delvin Lliteras (your salesperson) and I appreciate your choosing Sport Mazda for you car and thank you very much for your review. We are happy to have you as our customer and wish you many miles of safe and happy motoring. So glad that you liked the deal and are enjoying your new car. I want to thank you for recommending my dealership to others. Jay Mealey, GM/Owner

Sport Mazda responded

Jerry, Thank you for choosing Sport Mazda and we appreciate your review. The first thing we ask of our salespersons is to be sure to LISTEN to the customer and make sure you know what the customer wants. Then, do everything you can to make sure they get it. I feel that Corey Webb took that to heart and made sure you found that special car. I know you will really enjoy your Mazda CX-9 and wish you many miles of safe and happy driving. Jay Mealey, GM/Owner