Renan Marchet | Page 31

Renan was very knowledgeable, professional, transparent, responsive and patient. I brought my MB GLE in for B service and was provided a loaner so that I was able to still get to work. Renan provided me an responsive and patient. I brought my MB GLE in for B service and was provided a loaner so that I was able to still get to work. Renan provided me an estimate for service along with his recommendation w/explanation for a brake flush, which I decided to do. He respected my request to be contacted if anything of significance came up during the service and text me early enough in the day so that I had the option to have additional recommended repair performed. He also emailed me an auto status report and upon request he immediately broke out the labor and parts costs. He answered any questions I had and took the time to walk me to my vehicle so I could better understand the recommended repair (why recommended and level of urgency). I appreciated that he did not talk down to me and was never pushy. Renan is an effective communicator and I will be requesting to work with him for future services at this location. More

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He does good job washed my car perfect Thank you and the consultant done a good service consultant done a good service More

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Great Service! I always love working with Renen, very accommodating and knowledgeable! Waiting room is very comfortable! accommodating and knowledgeable! Waiting room is very comfortable! More

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The service and the communication from the staff was excellent! I would definitely return for other services and the happen to be cheaper than a non dealer service shop. Wow! excellent! I would definitely return for other services and the happen to be cheaper than a non dealer service shop. Wow! More

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The dealership workers from sale to customer reps. are very good at taking care of customers needs in very professional manner. very good at taking care of customers needs in very professional manner. More

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Waiting room is poor for a MB dealership. Nothing but small water bottles and cheap coffee maker. No snacks. Dealer was asked to check and set tire pressure. Pressure was set 4lbs below the recommendatio small water bottles and cheap coffee maker. No snacks. Dealer was asked to check and set tire pressure. Pressure was set 4lbs below the recommendation. The car has staggered wheels and front should be lower than back. All four set to same pressure. More

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Renan is always pleasant courteous and accommodating whenever service is needed and recommends what should be done whenever service is needed and recommends what should be done More

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Renan Marchet is the best! He was one of the driving factors that led me to Mercedes and being loyal to this particular location. His enthusiasm and attentiveness to customers are unbeatable. If you ne factors that led me to Mercedes and being loyal to this particular location. His enthusiasm and attentiveness to customers are unbeatable. If you need any sort of service, ask for Renan. More

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They were professional and friendly and expedient and I would recommend them to anyone that is looking for a friendly no pressure place for shopping for a car would recommend them to anyone that is looking for a friendly no pressure place for shopping for a car More

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Everyone was so friendly from the first man when I got out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 More

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