Rebecca Lassiter

After dropping my F350 off for warranty work it was determined the housing around the steering column was louse and may have been the cause of the squeaking noise that was occasionally observed. They c determined the housing around the steering column was louse and may have been the cause of the squeaking noise that was occasionally observed. They committed to ordering a new one and I have never received a call that it was in or any status. The dealer not calling was also something I encountered while the vehicle was in the shop. The service center customer contact promised to call and update status several times and I never received one call. The last time I called the very friendly operator informed me the truck was completed. More

by ELion Verified Customer Verified Customer

Report | Print

This Dealership has the most excellent customer service and professionalism. I would recommend this Dealership for quality of service. and professionalism. I would recommend this Dealership for quality of service. More

by LIGHTINGPURPLE.MA Verified Customer Verified Customer

Report | Print

Follow up service needs improvement, still waiting for call back after 3 weeks. Follow up for warranty work . call back after 3 weeks. Follow up for warranty work . More

by DICK.SCHULZ Verified Customer Verified Customer

Report | Print

David Brown and the rest of the staff were nothing short of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of my warranty claim. This is the reason I use Sunrise as opposed to my local Ford dealer. We own several Ford trucks, and when they require dealer service Sunrise has always been great to work with. More

by Bronc3 Verified Customer Verified Customer

Report | Print

Very professional staff! Had the chance to come in early and was taken care of! Had the chance to come in early and was taken care of! More

by TIFMANGO13 Verified Customer Verified Customer

Report | Print

Great service they could be more on time when you have an appointment . Was concerned about a issue but took it back and it was not an issue at all appointment . Was concerned about a issue but took it back and it was not an issue at all More

by MBANDJMLEE Verified Customer Verified Customer

Report | Print

John in service and the diesel mechanic did a great job. I had a persistent code and they figured it out and made the repairs. My truck is 100%. Thanks I had a persistent code and they figured it out and made the repairs. My truck is 100%. Thanks More

by Finn Verified Customer Verified Customer

Report | Print

This is where we bought the car and I love it. I keep clean and best car ever have. First time I had small problem that night I was away from home and no headlights. I did not know how to turn on. I keep clean and best car ever have. First time I had small problem that night I was away from home and no headlights. I did not know how to turn on. On the way home I stopped at a neighbor house and he got them on. Small mater for some. Just a little scary for a widow More

by Ceeshell6556 Verified Customer Verified Customer

Report | Print

Repairs needed for my truck explained the work and price and how long it would take and asked if I would like a car wash Nd I replied yes and how long it would take and asked if I would like a car wash Nd I replied yes More

by bmcmsereg Verified Customer Verified Customer

Report | Print

The dealership here, I would advise my family and friends to go to and have the same experience that I had with them to go to and have the same experience that I had with them More

by NIXON2282 Verified Customer Verified Customer

Report | Print