The staff was helpful and direct about my visit.
I felt comfortable and in good hands.
I felt comfortable and in good hands.
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by Meettore
May 23, 2022 -
Circle BMW responded
Your kind feedback is much appreciated and we are very glad to know our staff made you comfortable during your visit and provided you with helpful customer service. Thank you for visiting Circle BMW!
I purchase my 7 series 1 year ago and needed an oil
change and cabin filter replacement. I decided to replace the filters myself and had the dealership replace the oil. They would not reset the micro
change and cabin filter replacement. I decided to replace the filters myself and had the dealership replace the oil. They would not reset the microfilter engine notification, because they had not done the work, despite me the owner telling them it was done. They sent me on a youtube search and I spent an hour fiddle fcking the ignition switch attempting to reset the notification to no avail, After buying my car from them and calling them with my request, I would have expected to hear "come on back to the dealership and let us show you had to do it". I will never return to Circle BMW......
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by jlnuke
Sep 29, 2023 -
Circle BMW responded
Hello,
We strive to provide every customer with great service here at Circle BMW. I would like to discuss your feedback regarding your experience with our Service Department. Please contact me directly at a time that is convenient for you.
Thank you,
Sofia Corrado
Digital Marketing Coordinator
sofia.corrado@circlebmw.com
(732) 440-1268
The Circle BMW team, led by Justin Pastore, provided a
marvelously positive experience for my wife and me in our purchase of a new BMW this week, the 2nd we've purchased from them. We needed the car by a
marvelously positive experience for my wife and me in our purchase of a new BMW this week, the 2nd we've purchased from them. We needed the car by a specific date, and Justin had the car ready for us as promised. Kudos to Jesse Pastore who made all the car's features easily understandable and to Andrew from whom we purchased a suitable maintenance package. Trustworthy, personable, no hassle, thoroughly enjoyable experience, and the BMW product is first rate - unbeatable in our view. Thanks to the entire Circle BMW team. We'll be back for all our transportation needs.
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by Bill and Lis Staehle
Other Employees Tagged:
Justin Pastore
, Andrew Kim, Evelyn Pastore, Jesse Pastore
May 09, 2022 -
Circle BMW responded
Thank you so much for sharing your kind feedback. We are very delighted to know that Justin, Jesse, and Andrew provided you with a positive purchasing experience on your 2nd BMW for you and your wife, having your vehicle ready by the promised day and helping you understand all the features. We are equally grateful to learn that the process was personable and hassle-free. We value your dedicated business with Circle BMW!
You were honest and fast and you washed my car
I’ll buy
a car from you yes
a car from you yes
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by Dougganssle
May 04, 2022 -
Circle BMW responded
We pride ourselves on the honest business practices we maintain here at Circle BMW, and we are thrilled to know we have gained your trust! We look forward to assisting you with your next vehicle purchase.
Excellent service,
knowledgeable,friendly,thorough
Raymond was wonderful, he really made our experience with Circle BMW
a great one. We will continue to use Circle f
knowledgeable,friendly,thorough
Raymond was wonderful, he really made our experience with Circle BMW
a great one. We will continue to use Circle from now on!
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by Army
May 03, 2022 -
Circle BMW responded
Thank you for your positive feedback! Our staff, especially Raymond, always strives to provide knowledgeable and professional support to assist you when you come in for a visit. Your business is greatly appreciated, so please don't hesitate to reach out to Circle BMW in the future.
Ray, service dept.
, goes above and beyond to get the best possible service for your car.
, goes above and beyond to get the best possible service for your car.
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by Sandydy1
May 02, 2022 -
Circle BMW responded
It is so wonderful to see that Ray was able to provide an above and beyond service visit. We know how important it is to make sure we provide the best experience for our customers. Thank you for the five stars and we appreciate your business here at Circle BMW.
Very good communication from scheduling to completion
…all work was completed on time and for the estimated cost
…all work was completed on time and for the estimated cost
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by Tbranch
Other Employees Tagged:
Paul Starnes
Apr 28, 2022 -
Circle BMW responded
Hello, we strive for a high level of customer satisfaction in all aspects of our dealership here at Circle BMW. We are so glad to see that you had a wonderful experience from start to finish.
They are mindful of the customers time & go above and
beyond to make your experience positive
beyond to make your experience positive
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by Suegigs0721
Apr 18, 2022 -
Circle BMW responded
Thank you for choosing Circle BMW. We are happy to know that you enjoyed such an exceptional experience with our team. Let us know if there is anything else we can help you with.
Highly recommend this dealership I was very happy with
the sales department the service department and the department that showed me how to use the car I especially was happy with Jim hirsh and with Louis
the sales department the service department and the department that showed me how to use the car I especially was happy with Jim hirsh and with Louis who's the sales manager
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by Sasha Shana
Apr 09, 2022 -
Circle BMW responded
Thanks so much, Sasha! We appreciate you recommending our team, especially Jim and Louis! We hope to see you again soon at Circle BMW!
Apr 09, 2022 -
Sasha Shana responded
My pleasure this is Deborah LeVitin
Sasha Shana is my Bichon
Good staff, good service…no complaints.
Easy in and out.
Finished work early.
Service is reliable
Easy in and out.
Finished work early.
Service is reliable
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by Pmahady
Other Employees Tagged:
Jesse Pastore, Bryan Raiken
Apr 09, 2022 -
Circle BMW responded
Thank you for the 5-star review! The team here at Circle BMW will be glad to learn that you had a quick and easy service visit! We look forward to seeing you again soon!