Ray Hatcher | Page 2

Very friendly. They do their best to help. They care more about their customers and try to get them the best service as possible. Would recommend them about their customers and try to get them the best service as possible. Would recommend them More

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DiamonRay is knowledgeable, personable and provided top-notched customer service. Catherine was friendly and super efficient with completion of the necessary paperwork. Easiest car purchase ever! top-notched customer service. Catherine was friendly and super efficient with completion of the necessary paperwork. Easiest car purchase ever! More

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Great staff at Valley VW. They were professional and courteous. They even entertained our two children while we processes the paperwork for our new VW Atlas. courteous. They even entertained our two children while we processes the paperwork for our new VW Atlas. More

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I needed a state inspection and they were able to get my vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. vehicle in and taken care of very promptly and efficiently. Couldn’t be happier. More

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Great Dealership. Great employees. Great location. I have been going to this dealership for years. The staff is absolutely excellent. They really treat you like family. You will be very happy here. I have been going to this dealership for years. The staff is absolutely excellent. They really treat you like family. You will be very happy here. More

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Wow ... what can i say this place is definitely customer service oriented ... i just happened to be in Staunton ( i live 30 minutes north ) meeting friends for a late lunch which was close to the dealership service oriented ... i just happened to be in Staunton ( i live 30 minutes north ) meeting friends for a late lunch which was close to the dealership.. i suddenly remembered that i had just gotten a reminder of my 30k service soooo i popped in on a Saturday ( around 3 ) and Eric took my car in right away and my salesman Ray Hatcher let me borrow his and after my lunch with friends my car was ready and back home i went ... it is sooo nice not to have to drive back on my next day off :) Customer Service is what brings you back and Valley Volkswagon has that covered hands down !! I love this place More

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Buying new car Great. Ray Hatcher was very helpful. Showed us how we could obtain a new car for just a little more money. Took time to explain the options on car Great. Ray Hatcher was very helpful. Showed us how we could obtain a new car for just a little more money. Took time to explain the options on car Thanks Ray More

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Great Dealership I have bought 6 VWs from Valley and its predecessor Rule. The dealership's performance has improved over the years. They are easy to deal with and d I have bought 6 VWs from Valley and its predecessor Rule. The dealership's performance has improved over the years. They are easy to deal with and do what they say they will do. This last purchase was very smooth and the sales person with whom I dealt was excellent and very helpful More

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Awesome I worked with Ray Hatcher. I was not even thinking about buying a car but he found me an unbelievable deal that I could not turn down. I now I am one I worked with Ray Hatcher. I was not even thinking about buying a car but he found me an unbelievable deal that I could not turn down. I now I am one very happy VW Beetle convertible owner. More

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VW Service Eric Smalls was very helpful and knowledgeable. He made our service appointment go very smooth. We will return for service at Valley VW. I highly rec Eric Smalls was very helpful and knowledgeable. He made our service appointment go very smooth. We will return for service at Valley VW. I highly recommend Valley VW for Service along with Eric Smalls More

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