Rauly Fernandez | Page 8

Nice place , RAULY was great , help me to select my car , a nice person very polite a nice person very polite More

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Good people and they treat you like family I love it and will come back soon will come back soon More

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the customer service is excellent. Good job, very professional in what they do, I recommend it thank you Good job, very professional in what they do, I recommend it thank you More

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Let me start off by saying… FANTASTIC! !! I went to this dealership only because my fiancé leased her vehicle here and wanted to see her options as far as either to lease another vehicle or !! I went to this dealership only because my fiancé leased her vehicle here and wanted to see her options as far as either to lease another vehicle or finance the same one. I wanted to inquire about releasing a new Honda Accord but because of the reviews I’ve read, I was a little skeptical. She told me that the dealer she dealt with his name was Rauly. We set up an appointment and met with him. Since the moment we walked in, Rauly greeted us like family. I’m a retired law enforcement officer and I have a good concept of reading individuals. I watched how he spoke, maneuvered and operated. He was very attentive to our needs. He then began to do what I like to call in the car dealership business his “running around”. I’m thinking now comes the back and forth with negotiating the prices, but right from the start, he quoted me what I thought was a very good deal. But just to be certain, I told him to give me a few days to think about it and I would get in contact with him if need be. He was so confident that I will return, he just wished me the best. What salesman really would do that? From my experience, they all try to lock in a sale. I went to another Honda dealership just to see if I was getting a good deal and guess what.. 2 different dealerships and none of them wanted to match that quote. One dealership thought I was making it up. I went back a few days later to finalize the deal. When I arrived, Rauly now greeted me the same way as if I was his brother lol. He then told me that I would have to meet with the sales manager and that is when I said to myself, “ here comes the nonsense” and I thought that they was going to raise the price on me. I met with Clyde and let me start off by saying, a true gentleman and very professional! He went over everything with me and if I had any questions, problems or concerns, to not hesitate and call him. THAT WAS IT! Quick but thorough, to the point and no nonsense. The one problem that I did have, and I wouldn’t even call it a problem because once I mentioned it to Clyde and he couldn’t help because it was above his pay grade, he called in his boss, who went by the name of David who quickly dealt with the situation and resolved it to my liking. The whole process took a few hours but a lot quicker than most cars I have leased in the past. I have been to many different car dealerships in my years and I have never had such a great experience like I had at Atlantic Honda. I am not promoting this place, I am just being honest and I feel that this place has had been misjudged. I’m not one to really write reviews but I read so many bad ones from this dealership, I felt I had to share my opinion. I feel Atlantic Honda is an exceptional dealership but people in general only feel obligated to write bad reviews and never good ones when they have good experiences. More

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I recently purchased and serviced my car here at this dealership, The sales Rauly and services Steven were both amazing helpful and professional. Highly recommend to everyone. dealership, The sales Rauly and services Steven were both amazing helpful and professional. Highly recommend to everyone. More

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Great experience no problems! Very clean and organized as well. The employees are always kind and make sure you get what you need fast and easy well. The employees are always kind and make sure you get what you need fast and easy More

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This is my fourth car i buy from Arod. Very helpful and smart young man! Beyond please with the service and attention i receive at Atlantic Honda. Will come back for my fifth car! smart young man! Beyond please with the service and attention i receive at Atlantic Honda. Will come back for my fifth car! More

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Was a great experience leasing my new hr-v. The sales people were extremely friendly and helpful. This was my 3rd vehicle that I have leased here and couldn’t be happier people were extremely friendly and helpful. This was my 3rd vehicle that I have leased here and couldn’t be happier More

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Loved working with Rauly. Very satisfied with how the process to purchase my vehicle went. I look forward to continuing to work with Honda again. process to purchase my vehicle went. I look forward to continuing to work with Honda again. More

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Always get a good deal and the service department is great too. I have bought 9 cars there in the past 10 years. Good return customer discount and fair trade in . great too. I have bought 9 cars there in the past 10 years. Good return customer discount and fair trade in . More

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