Rande Kristaiansen | Page 7
Service Advisor
Arlington Toyota
10939 Atlantic Blvd
Jacksonville, FL 32225
83 Reviews
Write a Review83 Reviews of Rande Kristaiansen
September 29, 2020
Service appointment was completed comfortably and quickly. Rande is a real pro. Outdoor tables and chairs made social distancing possible and safe. My 2013 RAV 4 has never been serviced anywhere else quickly. Rande is a real pro. Outdoor tables and chairs made social distancing possible and safe. My 2013 RAV 4 has never been serviced anywhere else. More
September 22, 2020
I had an appointment for 730 am and was service was good. They serviced my tundra and did a brake job in a reasonable time period.. i told them about a metallic tapping sound and was told the brake job would They serviced my tundra and did a brake job in a reasonable time period.. i told them about a metallic tapping sound and was told the brake job would solve that problem, but I still hear the tapping sound. Overall I am pleased with the service I received. More
September 17, 2020
Most excellent service department. Went in without an appointment for an indicator light. They suggested I was due for first service. I was in and out in 21 minutes. Awesome. appointment for an indicator light. They suggested I was due for first service. I was in and out in 21 minutes. Awesome. More
September 16, 2020
Car went in for routine maintenance. Service was excellent. I had a concern about my vehicle jerking and hesitating through gears and they handled that with no problem by reprogramming. excellent. I had a concern about my vehicle jerking and hesitating through gears and they handled that with no problem by reprogramming. More
Other Employees Tagged: Chauncey Andrews
September 12, 2020
Honest, professional top notch service. I’ve trusted my 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. More
September 12, 2020
I was satisfied with my service, Rande did a awesome job accommodating me with a rental car, because i had a recall. I went in for a oil change,but he took care of both. ,bad part is after all that recall accommodating me with a rental car, because i had a recall. I went in for a oil change,but he took care of both. ,bad part is after all that recall couldn't be fixed,part on 3 month back order More
September 11, 2020
My daughter scheduled an appointment in advanced; waited almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nis almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nissan Versa and an oil change. The service agent had a total disregard for her time and did not express remorse or empathy after letting her know that he was incompetent and could not assist her. I find that to be totally unacceptable. She had to be inconvenience by returning the next day. The good news is that it was eventually repaired and she was not charged. Also we typically do not have these issues with Arlington Toyota. More
September 09, 2020
Good experience all around, with Randy and Tom with his help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb More
July 16, 2020
Great service Everyone friendly and made sure that my car was taken care of. Also Rande made sure that I got a part for my car that I was waiting three years for. Everyone friendly and made sure that my car was taken care of. Also Rande made sure that I got a part for my car that I was waiting three years for. More
Other Employees Tagged: Did not get his name but works in the rental office. He took very good care of me - made it possible for me to get a rental car for the day.

