They didn't tell the truth from the beginning of our or
deal, nothing but lies.
deal, nothing but lies.
More
by cawolfla
Verified Customer
Verified Customer
Other Employees Tagged:
Not worth the rating
Oct 10, 2023 -
Quebedeaux Buick-GMC responded
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we are looking into the matter.
Best,
The Quebedeaux Buick GMC Team.
Did the most possible to help me find the truck that fit
my expectations and get the best price and treated me very good
my expectations and get the best price and treated me very good
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by Francisco Navarrete
Other Employees Tagged:
Tim Mullen
Aug 31, 2023 -
Quebedeaux Buick-GMC responded
Thank you so much for taking the time to share your feedback with us, Francisco! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Best,
The Quebedeaux Buick GMC Team.
Muy cortes y amable,
Ya le recomende, un posible
cliente para comprar un auto ,gracias.
cliente para comprar un auto ,gracias.
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by mike.bazardemexico@hotmail.com
Verified Customer
Verified Customer
Aug 29, 2023 -
Quebedeaux Buick-GMC responded
Apreciamos sus amables comentarios, Mike. ¡Esperamos verle de nuevo en un cercano futuro!
Best,
The Quebedeaux Buick GMC Team.
I was shocked at how unprofessional this dealership is.
They lied countless times through the process. It actually felt like the worst possible car buying experience possible. When I was about to sign I co
They lied countless times through the process. It actually felt like the worst possible car buying experience possible. When I was about to sign I couldn’t do it because I felt so uncomfortable and poorly treated.
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by dorman79
Verified Customer
Verified Customer
Aug 25, 2023 -
Quebedeaux Buick-GMC responded
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. This feedback has been passed along to our managers so we can make sure this never happens again.
Best,
The Quebedeaux Buick GMC Team.
Easy to work with and straight forward.
Ramon Martinez was great easy to talk to.
Ramon Martinez was great easy to talk to.
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by Pabrod
Aug 09, 2023 -
Quebedeaux Buick-GMC responded
Thank you for this amazing review! We really appreciate your business.
Best,
The Quebedeaux Buick GMC Team.
Aug 07, 2023 -
Pabrod responded
Thank you for a great experience
Fast , efficient and worth my time.
Team was helpful in helping me divide my new vehicle
Team was helpful in helping me divide my new vehicle
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by irving.chacon
Verified Customer
Verified Customer
Aug 03, 2023 -
Quebedeaux Buick-GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day.
Best,
The Quebedeaux Buick GMC Team.
Good amount of cars to see but super helpful when your
looking & in process to get the vehicle. When vehicle is yours, no response to any help after.
Just like dealership from my other purchase. Super
looking & in process to get the vehicle. When vehicle is yours, no response to any help after.
Just like dealership from my other purchase. Super nice then a nice kick in the a$$ when you leave with vehicle.
Last time dealership purchase for me ever. Straight cash buys now from now on 👍🏽
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by Franks not happy
Verified Customer
Verified Customer
Other Employees Tagged:
Jonathan Foster, Manager is to blame, workers reflect supervisors
Jul 25, 2023 -
Quebedeaux Buick-GMC responded
Thank you for taking the time to share your recent experience at Quebedeaux Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation. Thank you.
Best,
The Quebedeaux Buick GMC Team.
The experience I had with my sales rep and finance rep
were great, however, the detail process was horrible and they missed major things in my car. Found melted crayons in my car door and chewed gum AFTER
were great, however, the detail process was horrible and they missed major things in my car. Found melted crayons in my car door and chewed gum AFTER the detail was finished. I reached out to Ramon and did not receive anything back from him. While the car is fine, that final experience was terrible. Not to mention that the car was not detailed the day it was supposed to be, and I had to bring it back a different day to finish that part of the process. To be fair, I do not blame Ramon, but I do think someone should reach out to settle this better because that is unacceptable. With that final experience, I cannot in good conscience recommend this dealership to anyone.
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by tony556
Verified Customer
Verified Customer
Jul 03, 2023 -
Quebedeaux Buick-GMC responded
Tony, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible.
Best,
The Quebedeaux Buick GMC Team.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.
Jul 03, 2023 -
tony556 responded
I would love to work something out. Let me know who to contact and i will call them. I would also love to note that I when I did reach out to those I worked with in the buying process, I have not received a single response back. This is definitely making it seem like I am not valued anymore as a customer and that now that my money has been spent, my concerns are irrelevant. I hope your dealership will do the right thing and reach back out to me. Something should be done about this because it is very frustrating.
Great service and salesperson was awesome.
Will certainly recommend to family and friends. Thank you for your service
Will certainly recommend to family and friends. Thank you for your service
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by lucindap32
Verified Customer
Verified Customer
Jun 06, 2023 -
Quebedeaux Buick-GMC responded
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless.
Best,
The Quebedeaux Buick GMC Team.
Ramon Martinez was very helpful and went out of his way
to make sure we got to look at everything we want to
to make sure we got to look at everything we want to
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by Ragamuffin1489
Jun 02, 2023 -
Quebedeaux Buick-GMC responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
The Quebedeaux Buick GMC Team.