Ramon Marmol | Page 2

When you choose toyota you just took a great decision the sales persons and any agent at there there are very professionals and capable in toyota dealers sales persons and any agent at there there are very professionals and capable in toyota dealers More

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It was my Father and I’s first brand new car purchasing experience and Hillside Toyota made it fast, easy and stress free. I spoke to Susan Dean on Hillsidetoyota.com and she was helpful and efficient in p experience and Hillside Toyota made it fast, easy and stress free. I spoke to Susan Dean on Hillsidetoyota.com and she was helpful and efficient in providing the appropriate pricing/availability information about the car we were interested in. When we got to our appointment, we were warmly greeted by Mike who answered all our questions and helped us find our perfect car, the exact car we were looking for. Mike was very tentative to our unique situation and was very helpful throughout the complete process. We had our car purchased, financing paperwork completed, car insurance started and registration done with our plates all within 3 hours. We had a great experience and are grateful to all the staff at Hillside Toyota. We would recommend this location to anyone and everyone interested. Thank you so much! More

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Unusually for a car dealership experience, this one was good!! We were quite happy with the sales staff - Particularly mike Davila and Ramon Marmol. We received thoroughly courteous attention to our needs good!! We were quite happy with the sales staff - Particularly mike Davila and Ramon Marmol. We received thoroughly courteous attention to our needs. We were quite satisfied! More

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Best experience, couldn't have done it without them. They helped me get my first car & I'm behind in love with it. Thank you ! They helped me get my first car & I'm behind in love with it. Thank you ! More

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Check Fraud at Hillside Toyota On February 27, 2019, I provided Hillside Toyota, located at 139-65 Queens Blvd, Jamaica, NY 11435 with a check for $6,000 as a deposit for a lease. I On February 27, 2019, I provided Hillside Toyota, located at 139-65 Queens Blvd, Jamaica, NY 11435 with a check for $6,000 as a deposit for a lease. I then signed the lease documents on March 1st, and walked away with the car. However, when I checked my bank account the following day, I saw that Hillside Toyota had cashed the $6,000 check that I had given them, not once, but two times!!! Yes, two times!!! So, instead of $6,000 (which was the agreed amount on the signed lease contract), they ended up withdrawing $12,000 from my account. They cashed the one check that I gave them, the first time on 02/28, and then they cashed it again on 3/1. As soon as I saw this, I called the dealership, and after this, in spite of my calls to the seller (Victor), the manager (Ramon), and the finance guys (Tak & Sam), nobody has called me back, even after I'd reported this to the corporate office. I then called my bank, who told me that this was a fraudulent transaction, and that I had to file a police report. I am now going to file the police report, and am filing this claim to get these people to a) finally refund the money they illegally obtained from me and b) stop doing this scam to others who might also be affected by this. Please feel free to let me know if you have any questions. If needed, I can provide copies of the checks that were cashed (both with same number, same amount, and details), as well as the lease agreement, showing that I had only agreed to $6K and not $12K. As we near the 2nd week of no-call/response from Hillside Toyota, I called the corporate office, who then called the manager on duty (Feng), and advised him to give call me back immediately. And still, he ignored that advice and never called me back. At this point, even the corporate office supports the drastic actions I will be forced to make to get my money back, as they apologized and indicated that this dealership's behavior was not indicative of Toyota's standards. More

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Purchase of Prius! Shake and Ramon provided perfect service. They guided me thru the paperwork and explained everything. Since there was no Prius in the showroom, I ma Shake and Ramon provided perfect service. They guided me thru the paperwork and explained everything. Since there was no Prius in the showroom, I made an appointment and had one brought from storage. I am a second time Prius buyer and a happy customer The service department staff are the best and that is what brings me back More

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Friendly and Professional. What a pleasure it was to deal with Victor Borillas. He is very friendly and at the same time, very professional in the manner he handled my new vehic What a pleasure it was to deal with Victor Borillas. He is very friendly and at the same time, very professional in the manner he handled my new vehicle purchase. Victor made sure the entire transaction of my new purchase went smoothly. I would definitely recommend him as a 5 start sales person. Everyone at this dealership I came into contact with was helpful and friendly. My transaction was seamless . More

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Good experience I know more about cars now than i thought i would. Thanks a lot for the service. Will be back and that's a definite. I know more about cars now than i thought i would. Thanks a lot for the service. Will be back and that's a definite. More

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