Ramón Lugo

I am extremely satisfied with my purchase of the BMW X3! I thought I wasn’t going to get approved but Fast Track did the impossible to make sure I went home with it! From the salesman David and J who helped I thought I wasn’t going to get approved but Fast Track did the impossible to make sure I went home with it! From the salesman David and J who helped me get approved! I truly recommend this dealership!!! More

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Waiting over 5 weeks for my plates which is past their legal obligation, they have terrible communication. They lie. They also sent me on a 4.5 hour drive home in the dark with headlights and other lights legal obligation, they have terrible communication. They lie. They also sent me on a 4.5 hour drive home in the dark with headlights and other lights out. Worst experience of my life. Will be calling attorney general monday More

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THIS IS THE WORST DEALER I HAVE EVER WORKED WITH IN MY LIFE BY FAR, THE LIES AND THEFT IS ABSURD COMING FROM THEM. I drove all the way down from Massachusetts to new jersey, and they have 28 days to get m LIFE BY FAR, THE LIES AND THEFT IS ABSURD COMING FROM THEM. I drove all the way down from Massachusetts to new jersey, and they have 28 days to get me plates. they gave me a temporary plate which is now 5 days expired. I've called a dozen times they keep blaming my insurance company. it wasn't my insurance company's fault. I have proof of this on a recorded call, all they had to do is call up the insurance company and give them all the information over the phone and the insurance company would have sent over the stamped RMV 1 Form needed and we would have been done weeks ago, Denisha at the dealer is in charge of title work, My sales person Isaac and Finance manager Cesar also have not helped me whatsoever, I feel like I'm in a bad nightmare Denisha had over a month to just take a few minutes to call them and get what she needed. At first, I thought it might have been my insurance company, until I talked to them further and realized it definitely was not the insurance companies' fault and had it all on recording. Also, this dealer sold me a van with 1 headlight out, the top Lights of the van weren't working either and the license plate light wasn't working. I drove in the dark for 4 hours with a busted headlight. I didn't even ask them to pay for those damages. I paid for it all myself. I have been promised a new temporary plate for now, but they lied about that, they said they would send it, and they have not. I had no choice, so I called an attorney to file a complaint with the attorney generals on Monday to get our plates. My attorney is also filing a police report. Hopefully the owner here cares about his customers. This is a work van used to make money and can't be used until this dealer gives me what they are legally obligated to give me. I just started a business; I saved up my whole life and roughed through Heart Disease and I have diabetes, and this dealer is making me very stressed out. I could lose my business before It even starts, These people are treating my like trash . My attorney told me to also call the news, So I think I will try that, maybe the attorney general's office and the news can help me, I just need either another temporary license plate or my license plates which they are legally obligated to provide and are way past the LEGAL deadline. After being lied to and yelled at for 5 weeks, my health and stress has been very bad, I have to take alot of medicine daily for my heart and some to bring down my blood pressure, I don't know how a company can treat another human being like this. STAY FAR AWAY FROM THIS AUTO DEALERSHIP, THEY WILL LIE, STEAL AND CHEAT YOU. I DONT CARE HOW MANY GOOD REVIEWS THEY HAVE, ALL MY PROOF IS IN MY EMAILS AND IM HAPPY TO DISCUSS WITH ANYONE, ALL I WANT IS A TEMP PLATE OR MY PERMANENT PLATES THIS COMING WEEK. More

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This dealership deserves a 5 star rating. I went there last week and bought a BMW X3 and have to return this week to buya BMW X6. I've been to several dealership before but this dealership in I went there last week and bought a BMW X3 and have to return this week to buya BMW X6. I've been to several dealership before but this dealership in 10/10 they dont pressure you in buying they leave you to make up your mind in purchasing. "Jessenia and Ramon" deserves reward in their jobs they make you feel at home well done guys. More

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Ramon es el mejor de todo el mundo. me atendió con una gentileza y me consiguió el vehículo que quería. Vengan aquí y pregunten por Ramon me atendió con una gentileza y me consiguió el vehículo que quería. Vengan aquí y pregunten por Ramon More

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Ramon was the best ever ever person to talk and deal with. Best costumer services ever. with. Best costumer services ever. More

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4 Days after purchasing a vehicle for them. It broke down and had to be towed to them, and then had to argue for them to warranty it, where they kept the vehicle for 10 days, telling me they we It broke down and had to be towed to them, and then had to argue for them to warranty it, where they kept the vehicle for 10 days, telling me they were working on it, but refusing to tell me what shop was working on it? I threatened to report the vehicle stolen and got a call back that it was all set except it was not. They did absolutely nothing to the vehicle and then had to take it to a different shop for repairs. Do yourself a favor run away from this dealership! More

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Please come to this dealership and look for Ramon, he is the best of the best. He treat me like a family and give me all the attention to get my car of my dream. Thanks to Fast Track T am and Cesar as wel the best of the best. He treat me like a family and give me all the attention to get my car of my dream. Thanks to Fast Track T am and Cesar as well. Come and look for Ramon he is the person to deal with. More

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Outstanding Person. . A real Professional..its refreshing to me some one like Caesar a total asset to Fast Track Motors Team . A real Professional..its refreshing to me some one like Caesar a total asset to Fast Track Motors Team More

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. I had a great experience at fast track. Ramon was very professional & I found the exact car I wanted in tip-top shape at a fair price with excellent customer service. I highly recommend this dealership. professional & I found the exact car I wanted in tip-top shape at a fair price with excellent customer service. I highly recommend this dealership. More

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