Rafael Marzo

Excellent service and personal attention. Mike Gomez followed up with me at every stage of the process. Mike Gomez followed up with me at every stage of the process. More

by aavila1 Verified Customer Verified Customer

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Very nice and friendly person. I really enjoyed the stay in audo south miami. Thank you I really enjoyed the stay in audo south miami. Thank you More

by makohashi1001 Verified Customer Verified Customer

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Rafael takes ownership of your issue and keeps you up to date during the process date during the process More

by GONZALEZ_FRED Verified Customer Verified Customer

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Laura was unbelievable to work with. Be try professional, punctual and not pushy. I will definitely be coming back again. Be try professional, punctual and not pushy. I will definitely be coming back again. More

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Muy buen servicio por parte de Rafael y su equipo que sigan así muy buen lugar sigan así muy buen lugar More

by YUDIERSANCHEZ Verified Customer Verified Customer

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Great services. Rafael is great, very helpful, he goes above and beyond to resolve my issue. He truly care for the customer! Rafael is great, very helpful, he goes above and beyond to resolve my issue. He truly care for the customer! More

by annerisr Verified Customer Verified Customer

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Danny is always great. I never have to worry about good service when Danny is involved. I never have to worry about good service when Danny is involved. More

by GULLEYNOAH Verified Customer Verified Customer

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This survey is geared toward auto sales. The page after this one offers to options: new car sales or used car sales. Nothing about service, which was the reason for my visit. I can’t answer The page after this one offers to options: new car sales or used car sales. Nothing about service, which was the reason for my visit. I can’t answer most questions because of that, so here’s my feedback. The dealership and shop are in a beautiful new facility. As for service, my appointment was at 9:00am but my car didn’t go into the shop until that afternoon. A service item required an overnight stay that I had to call in to learn about. I received an estimated ready time that was not confirmed, resulting in a second overnight. A scheduled 55K mile service with two additional items ended up in a two-night stay at the service garage. I suggest you work on timely service and closer communication. My other car is 8 years older, a different brand, four times the mileage and it rarely stays overnight in part because of timely service and prompt telephone communication. The actual work yielded a nicely running car. More

by EQUIDGLEY2 Verified Customer Verified Customer

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Rafael always take good care of us. My husband and I are happy with the service My husband and I are happy with the service More

by BEBYVEGA1007 Verified Customer Verified Customer

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Service at this location was efficient and friendly. I would recommend using this location to service you Audi. I would recommend using this location to service you Audi. More

by helencreasman Verified Customer Verified Customer

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