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Rafael Ibarra
Rafael Ibarra at Sierra Subaru of Monrovia

Rafael Ibarra | Page 3

Service Advisor

Sierra Subaru of Monrovia

735 E Central Ave
Monrovia, CA 91016

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5.0
110 Reviews
5.0

110 Reviews

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110 Reviews of Rafael Ibarra

August 29, 2024

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Employee Rating

Rafael Ibarra's excellent customer service is beneficial in making sure everything is good for me, More

by irmmac51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Sierra Subaru of Monrovia responded

We're happy you enjoyed an accommodating and thorough visit with Rafael! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Subaru for the best service!

March 02, 2024

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Great service experience. Highly recommend Raphael Ibarra. In and out quick and efficient. Well done. More

by serge.louchnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2024

Sierra Subaru of Monrovia responded

Serge, thanks for taking the time to review your service experience! We're happy Rafael handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

February 16, 2024

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Everyone at Sierra Subaru is great! Especially the techs that have helped me, Jaime Vega and Rafael Ibarra, these guys do their best to get me in and out quickly when I've needed to co More

by lydiabnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega

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Feb 21, 2024

Sierra Subaru of Monrovia responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Jaime and Rafael provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs! Safe travels.

February 15, 2024

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I had excellent Experience on both Sales and service Department on Sierra Subaru of monrovia every time I stap in there. Friendly and professional employees do there magic to give there customers great More

by lion separy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abdul Ismael

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Feb 15, 2024

Sierra Subaru of Monrovia responded

Lion, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were friendly and professional. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

February 02, 2024

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Employee Rating

Raphael took good care of me, finding a loaner. Quick turnaround. Thanks! Haikus are easy. But sometimes, they make no sense. Refrigerator. (15 word minimum) More

by 06 ForesterXT
Recommend Dealer
Yes
Print
Feb 08, 2024

Sierra Subaru of Monrovia responded

Thanks for the positively poetic review! We're pleased Rafael provided you with an accommodating experience in our service department. We look forward to your next visit!

February 01, 2024

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Employee Rating

Rafael Ibarra was very courteous and friendly. My visit at Sierra Subaru in Monrovia was flawless. More

by Subaru24rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 02, 2024

Sierra Subaru of Monrovia responded

Awesome! We're very happy to hear that. Rafael is an amazing person to work with, and always has our customers' best interest in mind. Thank you for choosing Sierra Subaru for your automotive needs!

January 29, 2024

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Bought my '21 WRX a few years ago and have had nothing but 5* service. Got a deal on my car at a time when other dealers were marking up. Got more for my trade than I was expecting. Oil changes always on- More

by Aaron Thacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 01, 2024

Sierra Subaru of Monrovia responded

Hi, Aaron! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance to you and your WRX. We're always here for you!

January 27, 2024

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Employee Rating

Pleasant dealership. They do a good job. Highly recommend for good service. Only downside is that have to wait too long for work to be completed. More

by Judiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 29, 2024

Sierra Subaru of Monrovia responded

Thank you for honoring us with your patronage! We're so pleased our team continues to serve you well, and we're grateful for your patience whenever your service has been delayed. Get in touch the next time we may be of assistance. We're always here for you!

January 23, 2024

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My 2nd visit to Monrovia Subaru. Couldn't be tter. I'm glad I bought a Subaru. More

by AltadenaKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 25, 2024

Sierra Subaru of Monrovia responded

Thank you for your positive review! We are honored by your repeat business, and we are so glad that our team provided you with 5-star service. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 17, 2024

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Employee Rating

Great service and experience! Will recommend and go back for future service! Thank you very much! More

by Julian alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Vega , Catherine Camacho, Chris Cofield, Veronica

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Jan 18, 2024

Sierra Subaru of Monrovia responded

Thanks for letting us know our service team did a great job, Julian! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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