Rafael Garza
Rafael Garza at Sandy Sansing BMW

Rafael Garza

GSM

Sandy Sansing BMW

186 W Airport Blvd
Pensacola, FL 32505

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Rafael Garza

October 28, 2026

Dealership Rating
Employee Rating

They are always very friendly and easy to work with even though I've only been there two times since I have own my mini cooer for 13 months now. More

by jennmoore333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2026

Sandy Sansing BMW responded

Across both visits, we're happy our team has made you feel welcome and kept things straightforward. Thank you for choosing our service department for your MINI Cooper.

October 26, 2026

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Very pleased with all the staff and the management team . This was my best car buying experience I ever had More

by Petra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2026

Sandy Sansing BMW responded

Thank you for the wonderful feedback! We're delighted to hear our staff and management team made this your best car-buying experience. We appreciate your business and are glad you chose Sandy Sansing!

October 22, 2026

Dealership Rating

Sandy Sansing was willing to stick with me through 5 months of waiting for an allocation for the car I built. They kept looking for a way to make it happen even though I personally was starting to have More

by Eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Brooks

Oct 30, 2026

Sandy Sansing BMW responded

Thank you for your patience throughout the custom-order process! We know waiting for an allocation can take time, and we're glad our team stayed committed to finding a way to bring your build to life. We appreciate the opportunity to earn your business and hope you enjoy every mile in your new vehicle!

October 19, 2026

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Needed new battery, got same day service , . Have had no complaints with speed or quality of work More

by JackR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 30, 2026

Sandy Sansing BMW responded

Thank you for sharing your experience! We're glad we could get your battery replaced the same day and that our team continues to deliver the prompt, quality service you expect. We appreciate your continued confidence in our service department!

October 16, 2026

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Thank you so much for helping my daughter with the purchase of her car. Jack was very knowledgeable about the MINI. Couldn’t have asked for a better finance guy. Barry Brown was great to work with. My More

by brandi2280
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Mock, Barry Brown

Oct 30, 2026

Sandy Sansing BMW responded

Thank you for trusting our team with your daughter's vehicle purchase! We're happy to hear Jack, Barry Brown, and our finance team made the experience enjoyable and that your daughter is still smiling about it. We know the hurricane created some unexpected challenges, so we're especially glad our team was able to work through them and make everything come together. We appreciate your kind words and hope she enjoys her new MINI!

October 15, 2026

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My vehicle representative was very professional and knowledgeable on BMW equipment. Love my experience especially my first time here More

by Lawrence Blackwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Sandy Sansing BMW responded

Thank you for choosing us for your first visit! We're glad your vehicle representative made a positive impression with their professionalism and knowledge of BMW equipment. We appreciate your feedback and look forward to assisting you again!

October 13, 2026

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Employee Rating

Excellent job working with us. Robby and Barrie stayed with us doing paperwork long after their shift ended and made it a very easy process. More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robby Yapp and Barry. We did not work with Rafael

Oct 14, 2026

Sandy Sansing BMW responded

Thank you for a great review! We are so happy they exceeded your expectations.

October 09, 2026

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Employee Rating

The people at BMW are extremely knowledgeable, helpful, and very friendly. Always able to take care of you in a timely fashion. More

by bwash2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Deborah polozola

Oct 14, 2026

Sandy Sansing BMW responded

Thank you for a kind and great review! We appreciate you!

October 09, 2026

Dealership Rating
Employee Rating

I always enjoy being at the BMW dealership it's so appreciated of the member there is so nice thank you for always taking care of us. More

by terriluvball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trace is the most helpful service that I have work with so thank you.

Oct 14, 2026

Sandy Sansing BMW responded

Thank you for the kind review! We love that you love our BMW dealership!

October 06, 2026

Dealership Rating
Employee Rating

Very efficient and caring type service. Mr Hamm did everything we needed quite graciously ,the serbicecwasbexcelkent. More

by schangomatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Sandy Sansing BMW responded

Thank you for the wonderful review! We’re glad Mr. Hamm provided efficient, caring, and gracious service and made sure everything you needed was taken care of. We truly appreciate your business and will be sure to share your kind words with Mr. Hamm!

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