Rachide Reese
Rachide Reese at Tynan's Volkswagen

Rachide Reese | Page 33

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of Rachide Reese

November 09, 2024

Dealership Rating
Employee Rating

Even though Tynan was quite busy the day of service. Brian was personable with me and my vehicle. No pressure in purchasing items I couldn’t afford at this. Understood my economic situation w/o me even More

by BILLYJACK80120
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Nov 11, 2024

Tynan's Volkswagen responded

Thank you so much for sharing your experience with us! We're thrilled that Brian provided such attentive and personalized service. We look forward to serving you again and are grateful to have you as a part of our Tynan's family. Jacqueline Goldsboro - Customer Care Coordinator

November 09, 2024

Dealership Rating
Employee Rating

I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Wilkinson, Chris Myers , Jacqueline Goldsboro, Cauther Sekatawa

Nov 11, 2024

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand how concerning and frustrating this must feel, and we sincerely apologize for any confusion or distress this situation has caused. Our goal is to support all customers with transparent communication and fair service. We take your feedback very seriously, we’ll conduct an internal review to understand what happened, especially regarding the missing undercarriage piece, as this does not reflect our commitment to quality service. Jacqueline Goldsboro- Customer Care Coordinator

November 08, 2024

Dealership Rating
Employee Rating

The staffs are very knowledgeable and friendly, they took care of mg car. I will definitely go back More

by YCS280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

Nov 11, 2024

Tynan's Volkswagen responded

Thank you for the kind words! We're delighted that our team provided knowledgeable and friendly service. and took great care of your car. We look forward to welcoming you back next time! Jacqueline Goldsboro -Customer Care Coordinator

November 08, 2024

Dealership Rating
Employee Rating

Efficient, excellent customer service, very knowledgeable service personnel, timely in delivering, very friendly staff and provides high quality services More

by MICHELMUKUA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Tynan's Volkswagen responded

Thank you for sharing this wonderful feedback! We're thrilled you enjoyed efficient service and found our team friendly, knowledgeable, and committed to quality. We look forward to continuing to meet your expectations and serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

Dealership Rating
Employee Rating

Rachide was extremely helpful and caring when helping me with my car. Was extremely helpful and made sure all my questions were answered and my car was fixed. More

by KIMBERLY.R.VIEIRA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

Nov 07, 2024

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 03, 2024

Dealership Rating
Employee Rating

First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that our team's hard work improved your experience, and we’re glad that our manager could support you so effectively. Jacqueline Goldsboro - Customer Care Coordinator

November 02, 2024

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Employee Rating

Just a very typical dealership what we consumers expect these days. A lot of back-and-forth when negotiating pricing and forcing to use their financing for the kickback. That’s all right it’s what’s expec More

by CHRISTAFER1
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 04, 2024

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re sorry your experience with us didn’t fully meet your expectations. Transparency and clear communication are essential to us, and we apologize for any confusion regarding the oil change program or financing process. Please feel free to reach out if there’s anything we can do to improve your experience. —your satisfaction matters to us. Jacqueline Goldsboro - Customer Care Coordinator

October 29, 2024

Dealership Rating
Employee Rating

Always friendly, informative, and transparent. I have had only good experiences here! I’ll be back. More

by JESSICA.DANIELOWICZ123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

Oct 30, 2024

Tynan's Volkswagen responded

Thank you for the wonderful feedback! We're thrilled you've consistently enjoyed friendly, informative, and transparent service with us. It's our pleasure to make each visit a positive experience, and we look forward to welcoming you back in the future. Safe travels until then! Jacqueline Goldsboro - Customer Care Coordinator

October 23, 2024

Dealership Rating
Employee Rating

Volkswagon technicians at Tynans are very professional and extremely skilled. I have used the shop ever since I bought my Tiguan in 2014. I have them do a bumper-to-bumper for me every time I take a signi More

by Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cauther Sekatawa

Oct 29, 2024

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled about your positive experiences with our Volkswagen technicians and that you've trusted us with your Tiguan since 2014. We appreciate your loyalty and look forward to providing you with top-notch service for years. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

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