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Rachide Reese
Rachide Reese at Tynan's Volkswagen

Rachide Reese | Page 27

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8
339 Reviews
4.8

339 Reviews

Write a Review

339 Reviews of Rachide Reese

March 30, 2025

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Employee Rating

It was a quick and easy process to get the work done. When I picked up the car, they even washed the car, which still looks great a couple weeks later. They communicate well and set proper expectations. More

by AUSTINH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Tynan's Volkswagen responded

Thank you for your fantastic review! We're thrilled that your experience was quick and easy and that you appreciated the extra touch of a car wash. Clear communication and setting the right expectations are priorities for us, and we’re glad we could deliver. We look forward to serving you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

March 29, 2025

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Employee Rating

Prompt. Professional and courteous with knowledge of the products they sell and work on Pl More

by RICHARDCHARLES1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Jacquie Goldsboro

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Mar 31, 2025

Tynan's Volkswagen responded

Thank you for your wonderful 5-star review! We truly appreciate your kind words and are delighted that you found our team professional, courteous, and knowledgeable. Providing excellent service and expertise is always our top priority. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

March 28, 2025

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Employee Rating

Thank you for the prompt service of our tire! ! We were in and out in no time at all, after getting in 1/2 hour after calling!! A special thanks to Scott, for his knowledge of VW, his prayers and More

by ABONRAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Wilkinson, Brian Williams

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Mar 31, 2025

Tynan's Volkswagen responded

Thank you for your wonderful review! We’re so glad we could provide prompt service for your tire and get you back on the road quickly. A special thank you for recognizing Scott—his knowledge, kindness, and care truly make a difference. We appreciate your support and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

March 27, 2025

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Great customer service! Everyone is super helpful and goes the extra mile. Definitely plan to keep coming here! More

by DENALI L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Mar 28, 2025

Tynan's Volkswagen responded

"Thank you for your wonderful review! We're delighted that our team went the extra mile for you. Providing great customer service is our top priority, and we truly appreciate your loyalty. We look forward to seeing you again!" Jacqueline Goldsboro -Customer Care Coordinator

March 26, 2025

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Employee Rating

Great service, friendly people. Fast service Easy access and convenient location. Very professional and nice More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 28, 2025

Tynan's Volkswagen responded

Thank you for your fantastic review! We’re so pleased you enjoyed our service, team, and convenient location. Providing fast, professional, and friendly service is always our goal, and we appreciate you taking the time to share your experience. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

March 26, 2025

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Employee Rating

They were very nice and prompt. I will take my car back here for service More

by EADES.CINCERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Mar 28, 2025

Tynan's Volkswagen responded

Thank you for your wonderful review! We truly appreciate your kind words and are delighted you had a great experience with our team. We look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

March 26, 2025

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Employee Rating

Servicing Team was great. I was in and out in no time. Thank you all! More

by Fve.str@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Mar 26, 2025

Tynan's Volkswagen responded

Thank you for your kind words! We're glad our service team provided you with a quick and efficient experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

March 25, 2025

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All the people there are very nice and the work are very professional and all More

by MANSSOURA1993
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Mar 26, 2025

Tynan's Volkswagen responded

Thank you for your wonderful review! We're thrilled that you found our team to be kind and professional. We look forward to assisting you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

March 24, 2025

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Employee Rating

Service here has really worsened. Been going here for 10 years. I went in for an annual oil change at 65k. I’d had my 60k checkup elsewhere. At 65k this shop said I needed all the More

by Ready for my Closeup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Williams

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Mar 25, 2025

Tynan's Volkswagen responded

We appreciate your feedback and are sorry to hear about your recent experience. We understand that vehicle maintenance decisions are important, and we strive to provide transparent recommendations based on manufacturer guidelines and your vehicle’s needs. We know you have options for servicing your vehicle, and we regret that we did not meet your expectations. If there’s anything we can do to clarify the recommendations or address your concerns, we’d be happy to discuss them further. Please feel free to reach out to us directly. Thank you for your past business. We truly value our long-term customers and appreciate the opportunity to serve you. Best regards, Jacqueline Goldsboro Customer Care Coordinator

March 23, 2025

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They try hard but are let down by the manufacturers. Who don't make the parts anymore. More

by JOHNNYATLONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

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Mar 24, 2025

Tynan's Volkswagen responded

Thank you for your feedback. We understand how frustrating it can be when manufacturer parts are no longer available. Our team does its best to find solutions, and we appreciate your patience. If there’s anything else we can do to assist you, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

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