Rachel Van Hart | Page 27

Great experience with a very good sales person Andre Silva Last week I visited Brandon Honda for the regular service on our 2012 Honda CRV, with no plans to purchase a new car. While waiting I met Andre Silva Last week I visited Brandon Honda for the regular service on our 2012 Honda CRV, with no plans to purchase a new car. While waiting I met Andre Silva and told him that I was not looking to purchase but I received a mailed saying the top dollar that they would pay for my car on a new car purchase. Andre was so helpful and most of all not pushy that I told him I may came back with my wife to consider trading. 3 Days later we met with him and left 4 hours later with a new 2015 CRV Touring we love it . and would recommend him and Brandon Honda to all our friends. More

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Horrible Service I purchase my SUV in June 2015, not even 6 months and it starting to give problems (THEY PROMISED a certify and a reliable vehicle).When I bought my v I purchase my SUV in June 2015, not even 6 months and it starting to give problems (THEY PROMISED a certify and a reliable vehicle).When I bought my vehicle I did rate the dealership as exceptional experience and to go and by your car there. I DO NOT feel this way anymore. I feel betrayed by them since I needed it a RELIABLE car and a car that last for a long time or at least until I get back up on my feet. In top of that, we bought an extended warranty that "supposedly" had everything included engine, transmission, road assistance, etc... Mind you that I am paying extra for this warranty and now that I need it, it does not covered what I have to fix. IN top of all this they ask me for payment to tell me what was wrong with the bad car that THEY sold me. I've been in the dealer for service for my car like 5 times already and the wait is TERRIBLE my first time I waited 5 HOURS, since that first visit, the check engine light on, VTM-4 light on, low tire pressure light on. PLEASE DO NOT come here to purchase anything. I feel so bad now for all the people that I recommended to this place. FYI I needed it to add at least 1 star that they DO NOT deserve ..MERRY X-MAS TO ME.... More

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Outstanding Customer Service THANK YOU JERRY MEANING..for your honesty,values and overall kindness. You made my car buying fun and easy ....so nice too see a business run Profess THANK YOU JERRY MEANING..for your honesty,values and overall kindness. You made my car buying fun and easy ....so nice too see a business run Professional with customer being #1 in entire dealership main goal. More

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Awesome experience Didn't like the monthly price I was quoted at first and Stanley made it possible to get the price down to something I was very happy with. Great guy a Didn't like the monthly price I was quoted at first and Stanley made it possible to get the price down to something I was very happy with. Great guy and awesome experience More

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My Acura Bill "Captain" Kirk was FANTASTIC! He stuck by me while I was on the fence about trading in my Mustang and did not put an ounce of pressure on me. NOW Bill "Captain" Kirk was FANTASTIC! He stuck by me while I was on the fence about trading in my Mustang and did not put an ounce of pressure on me. NOW THAT IS THE WAY ALL CAR SALESMAN SHOULD BE! Denise in the finance office was simply wonderful and worked very hard to get me the best financing possible. Rachel Christie in the Service Dept was great as well....a truly enjoyable experience! More

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GREAT CUSTOMER SERVICE I came in today for an oil change! Rachel greeted me with a huge smile! She talked to me and made me feel like I was at home even though I was sitting I came in today for an oil change! Rachel greeted me with a huge smile! She talked to me and made me feel like I was at home even though I was sitting in Brandon Honda! Let me also say my car was finished in 30 minutes! Rachel has awesome customer service! She is the only advisor I want to work with! She made the usual dealership environment disappear! Thank you Rachel for your awesome customer service skills and taking care of my car!!! More

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Great service Antonio was very patient, he spent a lot of time answering all our questions. He worked hard to get us the price we wanted and has lived up to the pro Antonio was very patient, he spent a lot of time answering all our questions. He worked hard to get us the price we wanted and has lived up to the promises made after the sale. We're very pleased. More

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Great Service Brandon Honda was a good place to work done. Service with a great attitude and helpful suggestions. Filters were checked in addition to the oil chan Brandon Honda was a good place to work done. Service with a great attitude and helpful suggestions. Filters were checked in addition to the oil change that were scheduled. One needed changing and the other next service time--saving me money--not having to pay for unneeded work. Ready willing and able should be Rachel's motto. Thanks for the good servicing of my vehicle. More

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Smooth and easy I had a good experience with Leo and Ferris yesterday. Leo took the time to look for the exact car I wanted, let me test drive a car to the storage lo I had a good experience with Leo and Ferris yesterday. Leo took the time to look for the exact car I wanted, let me test drive a car to the storage lot to check for other cars I may be interested in, allowed me to test the car briefly on the highway, and use all the internal features. Ferris was instrumental in getting me the price I was looking for on the 2015 accord EX and Vaughn made the financing process go very smooth as well. Additionally, Rachel was very helpful in service with scheduling appointments for window tint and my first oil change. More

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Pack your tent for service I've never been anywhere to wait this long for an oil change. They need a new system or quit calling it express service. Ridiculous! I've never been anywhere to wait this long for an oil change. They need a new system or quit calling it express service. Ridiculous! More

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