RON REED
RON REED at Ross Downing Chrysler Dodge Ram of Mobile

RON REED

SERVICE WRITER

Ross Downing Chrysler Dodge Ram of Mobile

1150 Schillinger Rd S
Mobile, AL 36695

Contact Me
4.3
22 Reviews
4.3

22 Reviews

Write a Review

22 Reviews of RON REED

October 27, 2026

Dealership Rating
Employee Rating

Great friendly service people. Very knowledgeable. Excellent experience from start to finish. They always come through. More

by pjlpharmd99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you can count on our service team means a lot to us. We're pleased the service on your Jeep Wrangler Unlimited was a positive experience from beginning to end.

October 20, 2026

Dealership Rating
Employee Rating

Very professional. Great communication. Kept me informed of problem and got my vechicle back in a timely manner More

by lovemeanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Your praise for our professionalism and clear communication reflects our dedication to keeping customers informed. Knowing you received your Jeep Gladiator promptly and felt well informed means a lot to our service team.

October 15, 2026

Dealership Rating
Employee Rating

The Service writers, manager, and service staff are friendly and patient with all my questions. More

by DONNAP36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Hearing that our service writers, manager, and staff were friendly and patient when answering your questions means a lot to our service team. We appreciate you trusting us with your Dodge Hornet’s service.

October 15, 2026

Dealership Rating
Employee Rating

Very friendly and helpful always try to figure out a way ti solve my problems More

by shantelaverhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing you found our service team friendly and resourceful in solving problems for your Jeep Wrangler Unlimited means a lot to us. Thank you for the five-star rating.

October 12, 2026

Dealership Rating
Employee Rating

The team did a great job listening to what I wanted and what my price point goals. They didn’t it try to up sale me I to a different trim level. More

by daniel.r.justice1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN RUSSELL, GARY KING , Jason W

Oct 12, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team enjoyed learning about your needs and guiding you toward a new Ram 1500 that fits your budget. Knowing you valued our straightforward, no-pressure approach means a lot to our team.

October 06, 2026

Dealership Rating
Employee Rating

They did a great job fixing my truck and helped me out with a loaner truck so I would not miss a beat More

by LARRYASPINWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Our team is pleased we could provide a loaner while your Ram 1500 was in for service so you wouldn’t miss a beat. Hearing that the repair met your expectations means a lot to our service department.

October 05, 2026

Dealership Rating
Employee Rating

We've bought 3 vehicles from Jon. He's become more of a friend to us than just a salesperson. He even helped one of our friends to purchase his vehicle. Everyone at the dealership is More

by bri01k81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JONATHAN RUSSELL, GARY KING

Oct 05, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that Jonathan has become more than a salesperson to your family and even assisted your friend is truly rewarding. Your kind words about our team’s friendliness and willingness to help mean a lot to us. Congratulations on your new Jeep Grand Cherokee.

October 03, 2026

Dealership Rating
Employee Rating

Dealership was recommended. The service department has been easy to work with and very professional More

by d.elkins51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Knowing that you found the service on your Ram 1500 easy to work with and professional means a lot to our service team. We’re grateful a recommendation brought you to us.

October 03, 2026

Dealership Rating
Employee Rating

Terrible diag and service. Multiple visits and everyone was terrible. I will be finding another dealer and service center More

by ttorreyhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 08, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 03, 2026

Dealership Rating
Employee Rating

Took my Jeep in on 9/3/26 finally picked up on 9/18/26. Please review my customer complaint list to see all that I needed repaired then look how long it took before RON REED said it was ready. It did crank More

by danneyhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ZERO stars go to RON REED 👎👎👎👎

Oct 08, 2026

Ross Downing Chrysler Dodge Ram of Mobile responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

1

Dealership Inventory (242 Vehicles)

new 2026 Jeep Wrangler car, priced at $44,795
2026 Jeep Wrangler
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2027 Jeep Grand Cherokee car, priced at $57,368
2027 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $46,783
2026 Ram 1500
new
Granite Crystal Metallic Clearcoat exterior
Automatic
Rear-wheel Drive
new 2027 Jeep Grand Cherokee L car, priced at $40,171
2027 Jeep Grand Cherokee L
new
Bright White Clearcoat exterior
Automatic
Rear-wheel Drive
used 2022 Ford F-150 car, priced at $48,272
2022 Ford F-150
used
White Metallic exterior
Automatic
Four-wheel Drive
used 2024 Jeep Gladiator car, priced at $40,795
2024 Jeep Gladiator
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive