RISHI (RICK) BALI

Wow, right from the get go…. every one was so helpful….I wanted a certain Jeep that they had in stock (surprise for the wife)and inquired about it on the internet and then the pho every one was so helpful….I wanted a certain Jeep that they had in stock (surprise for the wife)and inquired about it on the internet and then the phone. In less than an hour I had a deposit placed and the Jeep was ours. We then picked it up a few days later (we live in Ocala) on Saturday. Paperwork was done in an hour and we were on our way home in no time! Denise and Todd in sales were amazing…. Upon pick up we noticed a blemish on the fender that needed the body shop to take care of. Sales manager Amir assured us they would take care of the issue and within a week they sent us a loaner from xx Augustine to us in Ocala….Marcellas the porter swapped vehicles and a few days later he returned with our Jeep as good as new! Marcellas is a true gentleman and quite the asset to Hanania. All in all….everyone at your dealership from sales to the body shop were the best! Thanks for a great experience! More

by mrondina Verified Customer Verified Customer

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It was a pleasure working with Todd Gittings to finalize my beautiful Pacifica Limited! Friendly, thoughtful, professional. my beautiful Pacifica Limited! Friendly, thoughtful, professional. More

by penny.j.jones Verified Customer Verified Customer

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Sales process was smooth and a bit bumpy towards the end. However they have done everything to keep me satisfied and proceed with the purchase. Although I am a picky person, sales team was a able to make it However they have done everything to keep me satisfied and proceed with the purchase. Although I am a picky person, sales team was a able to make it work. Highly recommend. More

by mhcintuglu Verified Customer Verified Customer

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Great experience working with hananai of saints augustine. Very happy with my purchase and would recommend. augustine. Very happy with my purchase and would recommend. More

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Great experience from start to finish! We were greeted as soon as we arrived, and the dealership was quick to respond to my initial inquiry. The entire leasing process was easy and straigh We were greeted as soon as we arrived, and the dealership was quick to respond to my initial inquiry. The entire leasing process was easy and straightforward, and they worked with me to get the payment within my preferred range. I appreciate the excellent customer service and smooth experience. More

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Timely, professional, stuck to their word, answered all my questions. Lauren, Rishi and Sedrick are amazing humans. If you have the chance, ask for them. I’ve worked with so many dealerships who have given my questions. Lauren, Rishi and Sedrick are amazing humans. If you have the chance, ask for them. I’ve worked with so many dealerships who have given me the run around. When I asked for a lower OTD price, they jumped right on it. More

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Clean and professional dealership with friendly and helpful staff process could be faster but overall good helpful staff process could be faster but overall good More

by tical669 Verified Customer Verified Customer

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Eddie was great. I started planning this purchase a month ago with a plan and Eddie kept in contact and worked it the right way untill I was ready. The FI manager th I started planning this purchase a month ago with a plan and Eddie kept in contact and worked it the right way untill I was ready. The FI manager that found the deal to fit my math problem was on point. This is my families second vehicle from Hanania and they have a customer for lif.e. thank you all for a great experience for the deal and the vehicle that met all my families needs. More

by Anthony Verified Customer Verified Customer

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Took waaaaaaaaaaay too long to close out a cash deal. Other than that, 5 stars for Adrian and Rishi. I've been in the auto finance business for 35 years and I've never had a customer wait that long to cl Other than that, 5 stars for Adrian and Rishi. I've been in the auto finance business for 35 years and I've never had a customer wait that long to close a deal. Got to do better with this! More

by lredish Verified Customer Verified Customer

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Eddie did an outstanding job throughout the process. He had everything ready when I came to pick the truck up. The finance guy was great in explaining everything to me. Overall, it was a great experienc He had everything ready when I came to pick the truck up. The finance guy was great in explaining everything to me. Overall, it was a great experience. More

by curtdubbin Verified Customer Verified Customer

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